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August 2023 by Nicole Randolph
This was my first time visiting this location, and most likely the last. It started off well enough. I was shopping with my daughter and we found multiple items that we wanted to purchase. The problem came during our checkout. It was obvious that Nichelle, the person who helped me didn’t know what she was doing.Since I was making a rather large purchase, I decided to sign up for the Lane Bryant credit card. Nichelle had to sign me up through the register and she became agitated and impatient while doing so. There was a woman behind me that obviously didn’t want to wait her turn, and I guess Nichelle felt pressured to assist me faster.She continued to make multiple mistakes, but finally signed me up and we finished the transaction. As I was walking out, she apologized profusely to the impatient person behind me.Funny thing, I was the one that just got approved for the $1,000 credit and made the large purchase but I guess my business wasn’t good enough. I’m only keeping the items because my daughter liked them. I might just pay off the card now, and never use it again based on the poor service I got. Don’t bite the hand that feeds you.
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August 2023 by Inkd Queen
Very Clean, Polite Staff, Quite Helpful as well. As a Woman with 36-I's, I'm Very Happy to finally see a much bigger selection of Bras for the BIG Breasted Women. However, they ONLY go up to G or H 'In-Store', and most H's just can't cut it, I need the I. So I have to shop for them online and hope I like them...
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May 2023 by Mike Seevers
My Fiancé really likes this place. She says it's 1 of the few places you can get a good bra. Their prices aren't bad and the service is always great. From Columbus ohio to Wheeling West Virginia.
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March 2023 by Maquela Allen
Rachel was so extremely helpful and made the experience enjoyable. She grabbed different sizes as I needed them, helped me find the perfect fit for my body shape. She was so encouraging and considerate. By far the best in store clothing shopping experience I’ve had in a while.
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February 2023 by Cristal Brust
I was not the "normal" size for the bras they carry, but Kim worked very hard finding my size and different styles that was comfortable. Kim even ordered me another style of bra that I really liked and having it sent to my house. I give Kim 5 stars.Thank you so much.
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December 2022 by Velanna Murdock
I went to Torrid, Maurice, Meijer, Target, Walmart, and finally here. This is the only place that had white underwear for a wedding dress ?! Basic colors are usually black, nude, and white. Unfortunately no other store carries the basics. If you want plain colors hidden under your dress, then go here.
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September 2022 by Nellie Summers
Lea was so wonderful to work with. She was very professional and knowledgeable during my bra fitting. I’ve recently lost a lot of weight and needed a new size to feel comfortable. I actually have to purchase online, but that’s okay because now I know exactly what will work for me. Thank you, Lea!
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September 2022 by T Wilso
Love shopping here because of the size they carry but I think they have gotten away from the older shoppers just my opinion
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July 2022 by A.E. WSpoon
I like all the jean selection this store has. The staff is always friendly and helpful. It also doesn't hurt it that it's next door to Nothing Bundt Cake lol
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June 2022 by ZL Young (LeaLea)
Prices are too high and the selection is not appealing anymore. Customer service was good but they couldn't help the prices ?.
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May 2022 by Denise D
I love Lane Bryant and I'm a life long customer. The employees at this location were nice but offered no assistance because they were busy socializing with each other.
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April 2022 by Iland Watson
My first visit to the store. I was not impressed. It was damn near impossible to acknowledged let alone some assistance. The only interaction I had with an associate was when I was checking out and even then it seemed forced.
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February 2022 by Tabitha Knight-Bailey
Such a friendly staff. If you want help with a smile,stop in to the Pickerington location. Large selection to choose from and I can't say enough how helpful and friendly the staff is.
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July 2021 by Jill
Great customer service
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July 2021 by Tonya Beish
Excellent Staff! They Make You Feel Like Family! Thank You ?
