Office Equipment near Reynoldsburg, OH

11 locations found near Reynoldsburg
View Map

“We purchased a beautiful Flexsteel sofa, 2 recliners, from them. It was all great until the one recliner decided not to work anymore. It has electric controls for the reclining, lumbar and headrest. We called the warranty dept, as they talked us into purchasing that when we bought the furniture. We called the warranty company and they sent someone out - 3 weeks later. He had no parts with him, was at our house for less than 5 minutes, told us is was the electric cord or maybe the panel and they would order it. Then we get a call telling us it is still under the stores warranty and they can't do it. We call the store, who then calls their service people (outsourced).Then another guy shows up, still no parts with him and he says it is the motor not the cord. They say they will order it, they even took a picture of the actual part and #. Then 2 more weeks later we get the motor shipped to us, the guy comes out - wrong motor. We call the store again, they will order the part. I sent him pictures of the motor with the part number. Again, 2 weeks later we receive the wrong motor. Now we are sitting on another 3 weeks and still have no chair. We have complained about the customer service, asked for a new chair, and no response, except they are sorry. However, "Sorry" doesn't allow me to use my chair for the last 4 months! We paid over $1,548 for this chair!This is the most unacceptable customer service I have ever received or witnessed. I sold appliances for a living and none, not one, of my customers ever went thru this type of service. I always made it right.Another email was sent today, will I get a positive result or another, "I'm sorry."***UPDATE: Synopsis...We're sorry, Flexsteel is sorry". But wait for it...now the part won't be in until July 14th! So it will now be almost 5 months without a chair!***UPDATE: The Owner was informed of the situation, called me and has made this right. I will be receiving a new chair, which is scheduled for delivery on Monday, July 3rd. I appreciate his help in the situation, and making it right for the customer. He won back his customer.”

4.2 Good78 Reviews

“Phillip was knowledgeable, responsive, and communicative. He made the process very easy and stress free. I communicated with Crystal and Krista and also received great customer service from both of them through the process. The delivery crew Chris, Debir, and Noelle were professional, punctual, and went above and beyond by helping with a few items that were not a part of the move and install. Everyone I worked with was kind, courteous, and professional! I enjoyed the whole process of working with this team and would highly recommend Capital Choice Office Furniture for decommissioning and office furniture needs!”

4.9 Superb57 Reviews

“Purchased 2 Herman Miller chairs about a year ago for my wife and I, and got a great deal! Moved down to Cincinnati but will make the trip just to buy from here again. Thank you!”

4.7 Superb33 Reviews

“Thus is your go to location for shelving and fantastic customer service. Willing to help with your needs and it’s always nice to laugh a little along to way!! Thank you for the continued service. I’ve been a customer since I first opened my store in 2013.”

5 Superb10 Reviews

“We have used Bluebox for years and have always been super satisfied . They deliver for free if your order is $200.00 or more. Can't beat the quality, price or service !!”

4.2 Good14 Reviews

“I had been looking for a great support office chair to use at work! I found exactly what I was needing to work comfortably. The price on the floor display was higher than the on-line price and the salesperson matched the sale price! My back and workstation are very happy with my new chair!”

3.8 Good48 Reviews

“Nice ppl, Mr. Mike is professional and a hard worker . They gave me a door and started unloading. Overnight parking available. Docks 31,32 they start by 8:30 am .cannon equipment. Fast unload . Enough space for maneuver.”

4 Good4 Reviews