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October 2023 by Shawn Anthony
Great very clean and friendly no problem at all
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November 2022 by Lando P
Pretty good experience
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June 2020 by Jessica L.
I will never rent from Penske again. We had to drive 45 min to get a truck that we reserved. When we arrived at the rental place in Zanesville, we were told that they didn't have the truck and that we had to drive to Columbus, another 45 min away. After talking to customer service, I was assured that the car dolly would be with the truck. It was not. After 3 hours of driving and waiting, we are now hours behind our moving schedule as our family and friends wait to help us move. This is the worst rental experience I have ever had and Penske needs to get their act together.
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August 2019 by tim ferrell
Great people. Always ready to help in any way.best place I have found with great rates my go to place for my business. Thumbs up.
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April 2019 by Leonard Nyamusevya
Great! I found what I needed
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November 2018 by Kaelyn Kennedy
Expect the Penske desk to be rude, short, and unhelpful. It's because they're Home Depot workers who don't even know how to use the truck rental system. Save yourself the headache.
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November 2018 by Jack R.
I called Penske at the Home Depot on Brice road to reserve a small moving truck with a lift gate. I made this reservation with Scott 8 days in advance for pick up in the morning at Brice rd. Also received a conformation number. On the day I was to pick up the truck, I was told by another Penske rep that the truck I reserved was not available? He stated that Penske guarantees rental trucks for businesses.....but not for private customers. What a joke. Scott, the first rep did not mention this. It would have been nice to know this up front. I guess this business is more concerned with big business and could care less about the little guy!
