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February 2024 by Jared Thompson
This bank is an absolute embarrassment to all of PNC. Highly recommend going to the Whitehall location where customer service is 10/10. I'm not sure why the employees here cant seem to do their jobs correctly or even seem to care.
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April 2023 by Jason Modzelewski
I Went there to open a checking account. But The red headed woman greeting people at the door turned me away. She said I needed a appointment to make a checking account. I feel like I was being turned away as a customer because they were not busy at all !!! I went to the morse rd location and they took care of me in about 10 minutes... Please re train or fire the woman greeting customers. Her job is customer service not to turn the customers away smh......
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April 2023 by Bill Emery
VP Lisa Fravel gave us muddled, conflicting directions as to the requirements of cashing out a CD, then she refuses to answer her phone. Never do business with PNC Bank.
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April 2023 by Michelle Harvey
Always the worst PNC Branch every time I come to this location.
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February 2023 by Philip Paulose
My father and I went there to close out this account and they said they can only give cash up to $2000. They sure didn't have a problem taking it but giving it back is a huge deal. What irritated me the most was the attitude and the comment "take it or leave it". There were multiple people there that went through this experience as we were in line. Just because they are a big bank they think they can bully people around. Recommend Kemba as a bank, way better interest rates, you actually make money than the few pennies over a year. Never again will we use pnc as a bank. As you read through the reviews, you can see the same theme, very rude and they just want your money.
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October 2022 by Dipti Tamang
I had a really bad experience in this branch. Worst customer service. Teller lady PRANITA ACHARYA she did the cash advance of $10000 when we asked for only $8000, lately when we realized that $10000 transection was done but gave us the receipt of $8000 we lost $2000. So, at that point I went to bank to ask help to figure out where my $2000 gone they completely denied to help us and said everything is fine in there system without even checking their system. What surprise me is that responsible lady the manager LISA took her side without trying to know what she did wrong. They didn’t help me no matter how many time I asked for help. Teller lady including LISA( manager) they are fraud they don’t deserve to be aPNC member. With my own research when I found their mistakes Finally, they accepted it and said sorry. Basically they tried to took my $2000. No more trust with PNC bank because of the PNC members like them.
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July 2022 by William Fortney
This Branch was very rude I went in to get some cashiers checks even though I had plenty of available funds in my account they would not give them to me it was an inconvenience I had to go to my local branch in coshocton where I had no problems at all!! Again very rude people working at this branch
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June 2022 by Toni B.
We needed to close two accounts that had been comprised. The Assistant Branch Manager didn't attend a video conference so she could assist us in closing the accounts and opening new accounts. Great customer service.
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June 2022 by tyann amos
east broad Every time I come here everyone is so nice and helpful! They do a great job in store and through the drive thru.
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May 2022 by Tyann A.
east broad Every time I come here everyone is so nice and helpful! They do a great job in store and through the drive thru.
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April 2022 by faarah hassan
Horrible tellers and bad customer service. I would suggest managers to periodically review the employees there.
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March 2022 by Tik Tok
Worst bank ever
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September 2021 by Dreama Linnabary
Great service Emily was fantastic.
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August 2021 by mon phuyel
Very good environment, very friendly customer service. Thanks Lisa (manager) for your great management. Best Bank around reynoldsburg.
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July 2021 by isaac goble
They took 600 dollars in Over draft fees when i switched jobs i have now been waiting 5 days when i was supposes to get a call in 24 hrs for them to refund some of it worst bank in ohio