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January 2024 by Jacqueline Jackson
If you are in need of help, printing copying advice technical supportThe Staples on 256 Reynoldsburg is the place to shop. 100% the BEST, MOST COURTEOUS, MOST HELPFUL MOST KNOWLEDGEABLE EMPLOYEES WORK THERE. Ryan in the printing department needs more than just an acknowledgement of his customer service skills. He could do a training class on how to treat people. I just left the store and am sitting in my car withing this review becsuse in 2024 good manners and treatment are still valued. Thank you Ryan for making Staples more than a name in office supplies but a Superstore with SUPER Customer Care!!!
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October 2023 by Joan Adkins
Every person I had contact with was wonderful! Fantastic customer service! From Cheryl who placed an appointment book on hold, to the nice young man cashier who looked for it, found it, and also found me a coupon. And dear Maura who helped me design a custom made birthday poster for my boss . Well she actually did the whole thing! I want the manager to know that this place and these people are very much appreciated by someone who has been in a customer service industry for 49yrs. Thank you!
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August 2023 by Dan H.
Had a large manual cut and bound. Very good job in a short period of time. The quality of work was great and it didn't cost a fortune
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July 2023 by Chris Motz
Picked up a docking station for my lap top great store and great service!
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July 2023 by Bunnie James-Mason
Just picking up my documents.All was good!
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May 2023 by Colten Kilkenny
I did an online order for a single print. When I showed up it was on an 8x11 and I had intended for it it be on an 11x17. It was like 90 cents. No big deal. The person I dealt with went above and beyond to resize and print it for me. You would have thought I made a huge order and they made a mistake when it was the exact opposite. I havent had that good of customer service in a long time and will be doing all of my future business prints here.Thank You
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February 2023 by Moe Noufal
Worst place u can ever imagineBad customer service I think u guys need to be out of businessI can’t believe that you guys need one day to print a documentIt’s just need click print and document will come out of printerShame on u
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January 2023 by Jeff Quattro
Consistently the worst customer service in the print services department. Orders are never correct and the staff is indifferent and rude.
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November 2022 by Michael Wilson
The company's copy center worker hung up on me! When I only asked for a price quote to print flyers. It seems like they don't really care about projects, and the customer service at this Staples location is terrible! They lost yet another loyal client because their staff members are so unprofessional - thanks a lot guys…
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April 2022 by Bryanna Crawford
if i could give 0 stars i would they are rude and disrespectful to customers especially the fat white lady at the copy and printer counter rolling her eyes when i ask for help!! never again reporting to escalation!
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January 2022 by yogesh khatiwada
Very rude lady working in print and scan section had a question about fax and her tone was horrible then I went and got a package to ship and her tone was still horrible! I observed and she she talk to other fine so I never thought I would say it he is it because I am different color that why you approach me like that! Customer service is serving all customer not you decide who to help based on look!
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December 2021 by Olivia Rojas
So disappointed in the customer service. I’m not sure if there has been a change in management but as a business owner; I have used this location for printing services when I needed fast turnaround. We needed business cards for an event and after being on the phone for over an hour we were told our order was going to be processed. We came the night before our big event to pick up and the order has been put on hold and was not ready. We specifically ordered these two days early so we could do the overnight printing and have some wiggle room. I’m very disappointed.
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October 2021 by Lexi Ann DiCarlo
I usually go to the Staples in Heath but this one is open later so I decided to check out the Reynoldsburgh location yesterday evening. Good service with my copies and faxes but having to have a card to make copies was sort of a paon. Other then that it was great with all the supplies I need and I love the hours of operation of this location.
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September 2021 by Nicole Schell
I would like to personally thank Thomas, in the copy & print department, for going the extra mile to help with my business sign on 9/11/21. Your excellent customer service is truly appreciated! Because of you, I will continue to be a loyal customer! Promotion is needed for Your hard work and dedication! Thank you Thomas!!!
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September 2021 by katie N
I had my school manuals printed at this location. The print looks great! They had it ready by the end of the day.
