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January 2024 by Keith Sullivan
Previous experience here was fine, but I had a valve stem core go bad and I needed it replaced (something that literally takes less than 30 seconds to do) and they first suggested I drop my car off and get an uber home lol. Then had me get an appointment for 9am the next morning, with the excuse of even though it only takes 30 seconds you cannot jump ahead of any other vehicle being serviced right now. As I was being helped by one person the other person in line with me was helped and all they needed was air in their tire. They told her to go to bay 1 and they'll open up the door and air her up.So somehow they can air up a tire ahead of other cars but not pop the valve core out...Went next door to autozone and just bought the damn tool with cores included for like $8 and did it myself. I recommend not buying tires here if you expect to be able to get decent service relating to them in the future, especially on minute things such as this.
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January 2024 by Doug Hare
On 1/13/24, I had 4 tires, 2 shocks and a valve cover gasket replaced.$1,900My wife drive it home and she told me it was running bad.I called and the manager said to bring it back in to get it checked.I arrived, they took it in and checked it.They brought it back out and said a vacuum hose was not put back on all the way.The manager never apologized for the inconvenience.Very poor way to run a business
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November 2023 by Jess Cinfio
LOVE these people. They’re so kind. They’restraight to the point, but if I have questions, they’ll gladly explain without getting annoyed — unlike other places I’ve been.And certain things have ended up costing me $0! They always go above and beyond and make sure I feel comfortable and safe in my car.And the Uber service is unmatched.
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November 2023 by nejwa negash
Great customer and vehicle service! I've been a member with Tire Discounters for 8+ years with different cars. I'm always met with excellent experts. Great prices for services provided.With an appointment or not they do their best to accommodate with my schedule. I drop off my car, ride back and forth with their new service, pick up my car and it's done!!
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November 2023 by Ti Queen
Ralph is a complete gentleman! He greeted me with a smile and along with his staff provided my scheduled service (tire rotation and balance) in a timely manner. I felt welcomed and appreciated as a customer although the lounge was a little cold, due to the cold rain outside that day. During my experience I witnessed two not so nice men come into the facility demanding same day service which Ralph could accommodate, however, not in the time frame they demanded. Ralph maintained his professionalism as he was disrespected by both men. He did not let them ruin his day, provided me a smile and thank you as I left.
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November 2023 by John Thornton
Ralph was awesome. I have worked with Ralph no less than 3x this year for different things for different cars, and each time, he has been very thorough, informative, and helped to ease all of my concerns with each visit.
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November 2023 by Heather Quinn
When I got off work, I discovered something in my tire, causing it to go flat. I called this store and spoke to Sam, around 530 pm. He agreed to fix my tire that night even though they close at 6pm. Drove to the wrong store, the one on Hill Rd, and they refused to fix my tire because they closed in 15 minutes (will never go there again). Called Sam back, told him the mistake, he said I could still come get service. Arrived at 601 pm. They fixed my tire after closing time and were still super pleasant about it. Because of this great customer service, I'll be going back Saturday to get 4 new tires and an oil changeIt was a screwdriver in my tire!
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November 2023 by L.T. Tanawat
Best services, nice manager (Sam) and helper (Ralph)Buy tires 275 55r19 111v for Mercedes-Benz from Walmartbut they can't installation for me. TheDiscountTires can do very well, I am recommend them. Thank You.
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November 2023 by Jason Martin
Had a sudden emergency while passing through Colummbus but TD to the rescue! I was back on the road within an hour. Ralph was the associate that greeted me and helped while I was there. He was informative, friendly, gave me all the options and his opinion but also continued to give me a high level of service when any of my choices were not his suggestion. Very grateful and would highly recommend TD to others.
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November 2023 by gregg wakefield
Appointment was at 9:00 am for a tire rotation. My car wasn’t pulled into the bay until 9:40. Didn’t leave the place until 10:35. Super friendly staff and clean place. Four stars due to length of time it took. Appointment and simple tire rotation, a customer shouldn’t be there no longer than 30 minutes.
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November 2023 by Harmony Flint
Awesome customer service! I was in town visiting family and planning to leave the next morning. My vehicle was making a very strange noise. Took it in a 1/2 hour before they closed with no appointment. They looked at it, fixed it at no charge and got me on my way in 20 minutes all with smiles on their faces. Thank you! Highly recommend !
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September 2023 by J S
This place is the place to go if you want reliable, honest and friendly service. I highly recommend them. They were timely with their work so that I wasn’t needlessly sitting around waiting for my car.
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August 2023 by Rosanna B
Prompt, friendly and helpful! I am pleased with the choice to get all season tires for my SUV the price was right!
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August 2023 by Pastor Kerr
I just want to thank everybody there. They're so good to my son when he brings his car in. I trust them enough. That I Allow my 16 year. To take his vehicle Uber there and they're not going. Give him any bad information, or try to sell him. Something or treat him like he is not. An adult Thank you for your professionalism. I wish I knew. Your name that he deals with? I'm sorry that I cannot post that, but thank you, everybody there.
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July 2023 by Kiaria Johnson
This was awful. Got my brakes done. They barely stop and are burning and smoking not even a day later. They are trying to charge me more to fix what THEY messed up. I do not recommend getting your brakes done here.