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November 2023 by Laura
I've been to this Postal Annex location twice, once to have some paperwork notarized, once to ship some items.Employees are friendly and helpful. Store is clean, and well stocked with mailing supplies, gift items, and cards.Four stars though. for two reasons. One, while they offer USPS shipping, their prices are significantly higher than at the posy office. Two, they don't provide a tracking number when you ship via USPS there.I brought in some items this past Friday evening, to be shipped via USPS. I paid $20, when the post office would have charged about $13. I was not given a tracking number, and told to call in a day or two to get it. My package was only being shipped to a nearby Cleveland suburb, yet the recipient still hasn't received it, and I have no way to track it. Very frustrating!
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July 2023 by Deborah B.
I love this place for all of my postal needs. I highly recommend the Postal Annex. I recently rode my bike to do business another vendor on the second floor, upon arrival found the elevator wasn't working. The Annex manager aloud me to leave the bike at the location until finishing business with the other vendor in the building.
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May 2023 by Faith Williams
Brought my elderly mother here for notary services. Granted, we arrived at 5:30pm on a Friday (4/14/23) and was told the notary had left for the day. Understandable. The employee informed me that there would be a notary there on Monday between 10am and 6pm and I confirmed just to be sure that they would in fact be there until 6pm. We arrived just before 5:30pm on Monday (4/17/23) to find the place completely closed and locked up. This is not a way to do business. Either change the hours or stay open and be ready to serve customers during your posted hours.
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April 2023 by Rose Younger
Cari was very helpful professional and took her time with all my returns awesome customer service I'll forever go there for my packages and returns very knowledgeable
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February 2023 by Laura Miller
I'm Laura Miller from united state, i want to use this opportunity to thank the Great Lord Zuma for helping me to get my husband back to me, i have been in pains for 5 years until the day i find Lord Zuma contacts online, i contacted him immediately, he told me what i need to do for him to help me get my husband back and i did everything he said. He cast a love spell for me and told me to wait for 24hours, my husband will call to apologize to me and according to Lord Zuma in 24hours, my husband really called me and started apologizing for all the pains he has made me go through. I am the happiest woman on earth today because Lord Zuma has done a wonderful love spell that brings back my joy, my life is full of joy and I will continue to share this testimony. If you know you are encountering the same situation, feel free to contact him via this email address:
[email protected] WhatsApp +2347040434353. Facebook page Thank you once again Lord Zuma
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June 2022 by Bill Cizmadia
Stay away! I trusted them to ship one-of-a-kind art, and paid to insure it for $1,000. Then, it went missing. Postal Annex tried blaming UPS, but UPS never received the box. Now, Postal Annex will reimburse nothing--not even the shipping cost. Go elsewhere unless you want to pay someone to steal your package.
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February 2022 by Dave M.
I use the Postal Annex a lot. They are always great to work with and very customer focused. Recently, they packed and mailed some expensive and fragile glass ware across country for me. It arrived in perfect condition.
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November 2021 by Joel Cohen
Friendly and helpful. Other services and merchandise available.
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October 2021 by Arlene DiFonzo
Thank you Cari for your patience and kindness!She helped me with 2 pkgs. that ended up being a real headache. What a great job she did. Very much appreciate the great service & professionalism. Will definitely come back here!
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September 2021 by August Tori Sync
I really wish I would have gotten the name of the woman who helped me because she was an utter delight! But, that aside, I ended up discovering this place because I wanted to send my friends overseas a gift. I had never shipped something internationally before, and was nervous. I was originally going to go to the post office, but every time I've ever had to deal with them they were super slow and not terribly friendly. Given that I was nervous about shipping something overseas for the first time, I searched carriers, and they came up so I decided to give them a shot! The woman who took care of me was incredibly pleasant. I was the only person in the store when I first got there, and she was incredibly patient and kind. She gave me tips on how to get the best prices, and offered to wrap up the items I had packaged even more to make sure they wouldn't get jostled in transit. And she was very patient as I was listing off the items in the box for customs info. I'm super grateful to her for making the whole process significantly less stressful, and I know I got out of there much faster than I would have had I gone directly to the post office. If I need to ship something out again, I'll definitely go there!
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July 2021 by Blake Main
Needed to ship a box to Singapore, the employees helped me every step of the way. The package got to its destination days earlier, too. A+!
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June 2021 by Lorne F.
Terrible management for copy jobs. I left print-ready PDF files for a booket's 300 print run, over a $1,200 print order. Files were dropped ready to roll 15 days before the requested delivery date. I arrived to pick up the books as scheduled and was told by Keith, "Those aren't ready today. Maybe next week." After continued badgering on my part over the next 6 days I never received one booklet or even a promised delivery date. I cancelled the order and had another vendor deliver 130 booklets in two day's time. Do not use this vendor for anything. Oh, they did not return my thumb drive either.
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May 2021 by Tori Sync
I really wish I would have gotten the name of the woman who helped me because she was an utter delight! But, that aside, I ended up discovering this place because I wanted to send my friends overseas a gift. I had never shipped something internationally before, and was nervous. I was originally going to go to the post office, but every time I've ever had to deal with them they were super slow and not terribly friendly. Given that I was nervous about shipping something overseas for the first time, I searched carriers, and they came up so I decided to give them a shot! The woman who took care of me was incredibly pleasant. I was the only person in the store when I first got there, and she was incredibly patient and kind. She gave me tips on how to get the best prices, and offered to wrap up the items I had packaged even more to make sure they wouldn't get jostled in transit. And she was very patient as I was listing off the items in the box for customs info. I'm super grateful to her for making the whole process significantly less stressful, and I know I got out of there much faster than I would have had I gone directly to the post office. If I need to ship something out again, I'll definitely go there!
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April 2021 by Elizabeth Horvitz
The Postal Annex + was recommended by a local librarian because I was looking for a good location to have photos taken for passports. The store is easy to drive to and has plenty of parking. Inside, there was only one person working and he was already helping another customer. The employee showed patience and care helping the person in front of me and then me and the rest of the people who had trickled in and were also waiting in line. While my daughters were having their passport photos taken, another employee arrived and so the line quickly shrank. After just a few minutes that it took to print the photos, I left having had a good experience. It seems rare to find employees who put as much care into their work as did the man at Postal Annex+. I recommend going here for passport photos, or for help with shipping.
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January 2021 by Shawanda Dammons
My fries looked like they were cooked in old oil. The food was lukewarm & they gave me the wrong drink 2x.
