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June 2024 by Anonymous Reviewer
This place is nasty, the bathrooms look disease ridden and the floors so need replacing, come on Walgreens do better. The Cleveland Hts store, than Lyndhurt store and that glass pharmacy store on Mayfield all are cleaner and have better floors
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April 2024 by Kerig Taylor
Having recently moved into the area, I couldn't find something in the move and I used to buy it at Walgreens, but now it seems it's only an online product. No problem, I could order it and have it shipped to my house for S&H fees or ship to store for free after a minimum order. I choose ship to store.
No fault to the store, but it took almost a week to arrive.
When I went to pick it up, they couldn't find it. I didn't have time to wait any longer, so I had to leave without it. On my way to work the store called because they found it. I had to wait until the next day.
I get mistakes happen and the guy did find it and call me, but it cost me an extra day which is why I'm only doing 4 stars for now. I'll go back and I'll shop more in store. It wasn't a bad experience, it just wasn't 5 stars.
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February 2024 by Aho Algelil
always have a fantastic experience at Walgreens. The staff is friendly, helpful, and knowledgeable. The store is well-organized, making it easy to find what I need quickly
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February 2024 by Julia Allen
Excellent service especially on line shopping and pick up
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July 2023 by Nicholas Mantz
Rude staff…. Unprofessional…. Lazy ….. made me my elderly mother wait for 2 1/2 hours before telling her they cant fill the script. They should close this location like richmond mall
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September 2022 by Doughyachty
Rude staff…. Unprofessional…. Lazy ….. made me my elderly mother wait for 2 1/2 hours before telling her they cant fill the script. They should close this location like richmond mall
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July 2022 by Sam Farkas (Sam’s Slammin’ Reviews)
Great Walgreens.
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July 2022 by Justin Moore
Old and not clean, needs some help. Decent service
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June 2022 by LaVance Lining Sr.
Unfortunately, I have been a professional Pharmacy customer for well over 35 years. From Cleveland, Ohio, Ft. Dix, New Jersey, Atlanta, Georgia and Sumter, South Carolina.I have built rewarding interpersonal relationships with Pharmacists and Pharmacy Techs as well.This staff is THEE BEST EVER.JAZMINE - was kind enough to assist me in filling out my Pfizer vaccine paperwork because I left my reading glasses at home. She is consistently nice and accommodating every time I call with new insurance cards or a prescription inquiry.I train & hire call center agents as a career - so I must applaud great customer service when I experience it.Christy - the Pharmacist was great and equally accommodating - I’m glad I live a couple of miles away. KUDOS? pay raises & promotions for EVERYONE!!
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April 2022 by Janine Scorzino
I was in the Richmond hts store friday 4/1 looking for a product and Jen really took the time to find the product for me. She went above and beyond helping me look for this product which she did finally find. Great customer service. I appreciate it. Thank you!
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March 2022 by Marie Ella Bentley
I've been reading reviews and I would have given 5 stars 2 years ago to this location. I loved picking up my husband's prescriptions. Now I hate going there. I think they added negative comments about me on his account because I called them out for shorting him 30 pills. The pharmacist is rude the techs are rude and I caught the pharmacist in a lie. The sad part is I am looking for a different one to go to and I am having a hard time finding one that people review well. I wonder where the pharmacist from 2 years ago went. I may have to find a whole new pharmacy.
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February 2022 by Briella Claudio
Terrible customer service in the pharmacy unit! They make you feel as if you are a burden when you simply ask questions and request for your medication, in addition to displaying rude and poor communication skills. If you hate socializing and contributing to customer service, DO NOT WORK! Perform in stock or become a dishwasher, so you do not have to associate with people. It's that simple. In conclusion, I miss the old team! They were pleasant and passionate in their job. They illustrated TRUE and GENUINE customer service!
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December 2021 by Jennifer Snook
The young lady in the photo department is a true gem! She was very helpful and kind! Please go to her for all your photo needs!!!!
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September 2021 by Candid Consumer
The two employees working the pharmacy on 9/14/2021 were amazing. Pacing to handle the barrage of phone calls, walk ins, drive through cars, Vaccine appointments and they maintained a positive attitude throughout. Thank you and God bless!
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September 2021 by Dawn Deeren
Had my coffee on sale! Yay!!
