-
February 2024 by Julia Allen
Excellent service especially on line shopping and pick up
-
September 2022 by Doughyachty
Rude staff…. Unprofessional…. Lazy ….. made me my elderly mother wait for 2 1/2 hours before telling her they cant fill the script. They should close this location like richmond mall
-
June 2022 by LaVance Lining Sr.
Unfortunately, I have been a professional Pharmacy customer for well over 35 years. From Cleveland, Ohio, Ft. Dix, New Jersey, Atlanta, Georgia and Sumter, South Carolina.I have built rewarding interpersonal relationships with Pharmacists and Pharmacy Techs as well.This staff is THEE BEST EVER.JAZMINE - was kind enough to assist me in filling out my Pfizer vaccine paperwork because I left my reading glasses at home. She is consistently nice and accommodating every time I call with new insurance cards or a prescription inquiry.I train & hire call center agents as a career - so I must applaud great customer service when I experience it.Christy - the Pharmacist was great and equally accommodating - I’m glad I live a couple of miles away. KUDOS? pay raises & promotions for EVERYONE!!
-
April 2022 by Janine Scorzino
I was in the Richmond hts store friday 4/1 looking for a product and Jen really took the time to find the product for me. She went above and beyond helping me look for this product which she did finally find. Great customer service. I appreciate it. Thank you!
-
March 2022 by Marie Ella Bentley
I've been reading reviews and I would have given 5 stars 2 years ago to this location. I loved picking up my husband's prescriptions. Now I hate going there. I think they added negative comments about me on his account because I called them out for shorting him 30 pills. The pharmacist is rude the techs are rude and I caught the pharmacist in a lie. The sad part is I am looking for a different one to go to and I am having a hard time finding one that people review well. I wonder where the pharmacist from 2 years ago went. I may have to find a whole new pharmacy.
-
February 2022 by Briella Claudio
Terrible customer service in the pharmacy unit! They make you feel as if you are a burden when you simply ask questions and request for your medication, in addition to displaying rude and poor communication skills. If you hate socializing and contributing to customer service, DO NOT WORK! Perform in stock or become a dishwasher, so you do not have to associate with people. It's that simple. In conclusion, I miss the old team! They were pleasant and passionate in their job. They illustrated TRUE and GENUINE customer service!
-
December 2021 by Jennifer Snook
The young lady in the photo department is a true gem! She was very helpful and kind! Please go to her for all your photo needs!!!!
-
September 2021 by Candid Consumer
The two employees working the pharmacy on 9/14/2021 were amazing. Pacing to handle the barrage of phone calls, walk ins, drive through cars, Vaccine appointments and they maintained a positive attitude throughout. Thank you and God bless!
-
September 2021 by Dawn Deeren
Had my coffee on sale! Yay!!
-
September 2021 by theresa predmore
Do not go here for your prescriptions. Jeremy and Aaron seem to be problematic. Miss the old team they use to have. Moved to giant eagle friendly and points for gas and groceries.
-
September 2021 by Samuel Farkas
Great Walgreens.
-
August 2021 by Marvin Montgomery
Great care
-
June 2021 by Kristan Budziak
Great walgreens! Wonderful employees! Shout out to Adam for your generosity, and your help. Definitely without a doubt a 5 star experience.
-
October 2020 by Berhan Beyiş
Some staff members had a very rude attitude as if they want to ignore you or be mad at you for asking something. They were reluctant to give you an answer to a simple question. I regretted to be there. I just hope I never have to go to that store ever again. It is not like other Walgreens locations.
-
April 2020 by Scotty Roth
So I called up there on 4-7-2020 to ask if they still had Lysol in stock because the website said they did. The lady was really rude and snippy. She was like “you just had someone else call from this same number and I told you we don’t have it.” Well that’s weird because I called from my cellphone and it was the first time I called and I tried to nicely explain that to her and she wasn’t listening. It’s not my fault your guys caller ID is messed up. I get it times are rough right now with the unknown but you still need to keep your customer service skills. A lot of people are looking for the same thing. I myself work in customer service and would never talk to a customer they way she did. So unprofessional and rude.