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January 2024 by Mike McKenna
I have a business account with Bank of America, worst decision for my business. I would never recommend this bank to anyone. It’s impossible to make a deposit, it’s impossible to take money out, worst experience ever!!! I cannot even do a normal transaction, then I have to take my own time to talk to 3 different departments with there company just to get it figured out. All for a deposit…let me transfer you to this department, HORRIBLE!!!!
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December 2023 by Joycelyn Diaz
Absolutely LOVE this branch! The BEST set of employees that you can think of working here! I literally feel like I'm walking into my family members house. Doesn’t feel like a bank setting. Sandra and Grant treat me as if I'm family. I couldnt hype the two of them up enough! 10 out of 10 rating. I would recommend Sandra and Grant and the Bank of America (this branch) to every and anyone!!
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September 2023 by Alice Blumenfeld
If I could give 0 stars I would. Totally incompetent and unprofessional. They can't even give you quarters without you waiting at least 10 minutes - they look at you like you're crazy when you ask for quarters or any other basic banking needs. Then one time I got quarters they were stamped with the bank across the street's logo - made me think this B of A is a front for something else. Then there was the time that the notary refused to notarize a simple I-9 employment form with all necessary documentation present. Or the time the very obnoxious alarm was going off and the employees didn't seem to know what to do. There's always several employees milling around the lobby, but there's never anyone to help you with your banking. This place is a joke. Not like the B of A's in other states where they actually know how to bank and treat you professionally and with respect.
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August 2023 by Manal Albuainain
The speed of service, the smiling face and the warm reception Especially Grant PoganFinancial Center Manager and Nathan DeanSenior Banker ??
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August 2023 by Dianna Cadet
The simple fact that there are hours of operation on a Saturday!
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June 2023 by RF Z
Excellent service, very helpful.
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March 2023 by Jefferson Steeleflex
In person they were super helpful and nice.
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December 2022 by Brina Hollis
4 people working in office. Two standing around talking on sitting behind desk. I had to wait for Chris to return from lunch in order to make a deposit and get a cashiers check. I was only able to get two employees on camera. The others are in the office talking. I’m in lobby waiting in Chris. Ridiculous
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August 2022 by eva Rolle
Customer service is null. The manager really doesn't come across as even appreciating his job. His customer service is definitely lacking. I would definitely not recommend using this branch. Hoping the other locations are more about serving their customers,and not just showing up to work because they need a paycheck.
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July 2022 by Kevin Lanuza
It was an excellent experience, We was passing through Ohio and I needed to open my first debit account, we were lucky to run into Nisrine and Sandra Chu, they are the most pleasant and helpful people you can find
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June 2022 by Anthony Wiener
Super slow .... 15 mins in line just to make a Credit Card payment .... ONE teller who seems like he doesn't want to be here .... I can't comprehend how you want to grow in the area and have this kind of service ....
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April 2022 by Christopher Soles
Horribly long wait. One teller, employees sitting around on their butts. Never had a bank experience this ridiculous.
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March 2022 by GG W.
My husband and I are so thankful that we found this location. Everyone here was so helpful and prompt. Grant was beyond amazing. He answered all of our questions & set us up the appropriate people we needed to speak to. Best Bank of America experience ever!!! We will be working with this location more often. By the way this location was super clean & organized. Thank you for helping us organize our business & personal accounts so efficiently!
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February 2022 by Erban Emperor
Worst service I have ever received from a bank. Empty promises and lies from several employees. They refuse to close my account. Stay away!
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December 2021 by Albelushi family
Very bad services. I do not recommend opening an account. My purchase services have been canceled and my card services have been suspended
