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June 2024 by 1 Tillman
took too long to even book appointment to drop off car after bringing it in to take pics said they'd call in a couple days did not hear from them for 3 business days then when i called they said they'd call later in the week to schedule a drop off for the next week
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April 2024 by Erin Fifolt
Crash Champions did a fantastic job! They completed the repairs quickly, the repairs look great, and my van has not been this clean inside and out since I bought it. The customer service interactions were all great as well. Thank you!
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April 2024 by Craig Core
Without a doubt, I've found my westside auto body shop. Tom was terrific, honest and professional during my transaction. They've got my business and anyone asking me for a reference. Nice job Tom!
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April 2024 by Tommy Truce
Highly unprofessional actions by the staff. Threw a box out in the dumpster then one of the workers decides to confront me, take pictures and flip me off leaving. What a bum
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March 2024 by Kelly Fisher
I would highly recommend to anyone looking for a reliable auto body repair shop. They explained everything clearly and were super friendly. They did a great job and in a reasonable amount of time.
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March 2024 by Janet Jordan
Crash Champions was extremely easy to work with, did great repair, work, and finished it early! I would absolutely recommend to anyone!
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March 2024 by Joan Norris
Good communication from courteous staff.Sent me off with a clean car, inside and out.Kept me up to date with progress, and finished earlier than expected.Would recommend to anyone.
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March 2024 by lindsay metzger
Exceeded my expectations! My car looked brand new, inside and out when it was fixed. Great customer service with a caring and responsive staff! Don’t go anywhere else.
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February 2024 by Michael Norris
My daughters car was rear ended while she was home on break from college. No one was hurt but the timing could not have been worse as she goes to school 4 hours away.The crew at Crash Champions worked with the other persons insurance to get the estimate approved in record time so repairs could begin asap and set us up with a convenient rental for her to get back to school on time.Above and beyond that Crash Champions worked to return our repaired vehicle a day earlier than expected so we could meet her in the middle to swap the repaired vehicle for the rental. Overall 5 stars isn't enough - this is a 10 star situation. Thanks everyone at Crash Champions that made this happen.
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December 2023 by Deborah Amy
From the time I took my vehicle, until it was time for pick up they kept me totally informed. They even called me I was shocked. Awesome?Very satisfied my vehicle looks great. Thank you.
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December 2023 by brendan dugan
Great customer service! Job finished earlier than expected! Super professional and would highly recommend to anyone in need of repairs!
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December 2023 by Erin Summers
My car is good as new! Reasonable repair time, received updates throughout the repair service, the staff was super friendly and helpful. I appreciated being able to leave my rental car there. I would recommend this place to others! Thank you!
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November 2023 by Nicole Stengle
Crash Champions Rocky River were wonderful. Honest quote. Honest work. Great communication.Service: General repairs & maintenance
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November 2023 by Emily Furthman
Unexpected need for body work and they did a great job. It was the easiest repair I’ve ever had.
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July 2023 by Wendy Fitos
Tom and the team at Crash Champions did an excellent job of repairing my car in a very efficient manner. They finished the job exactly when promised and my car also looked brand new in terms of cleanliness.Services: Auto body & trim repair