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February 2024 by Kevin Henkel
Used to be my go to gas station because the employees were amazing. Stopped going to this location until today and not surprisingly it was a mistake. Sign says open until 9pm, yet at 8:40pm the doors are locked. The lights are on and someone is in there but not even a "hey we're closed early" nothing. I know it doesn't mean much but I won't be going back again.
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February 2024 by John marcin
Associate working counter was rude.
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November 2023 by Ionut Stanulet
You have to have an I.d. to buy a lighter?
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August 2023 by Rick S
While the hours aren't accurate on Google, the posted signs in the store are accurate and I always have good service here
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March 2023 by TYESHA Kilgore
Male gas station tentant was nonchalant racist and rude didn't great me but greeted the women before me inso I spoke I brought three pop didn't offer me a bag. I had to ask co-worker stated he always does that to her as well. Need to be fired because he isn't a people person and that means all people.
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October 2022 by Jan W
Got gas today, the pump turned off and told me to see the cashier right after I started. Went in and waited while she helped a customer. She told me that the pump was ready to be used. I told her it said to see cashier and she repeats it was ready to use, extremely rude, not helpful at all. I had to start all over and lost my .30 cent off per gallon on the rest of the gas. I'll be limiting my trips to Giant Eagle and Get Go.
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October 2022 by R Ba
You have a cashier working with pneumonia because you’re “short staffed”!! Bad enough you don’t care about your employee, you don’t care about the health of your customers either!!
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September 2022 by Tiffany Dissell
Wildly variable and unpredictable hours every day. Never know when they’ll be open or closed.
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May 2022 by Eric Majkut
Says it closes at 9pm and that these hours were confirmed by the business 4 days ago. Showed up tonight running on fumes expecting to use my fuel perks to fill up and they were closed at 7:30pm.
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April 2022 by Brett P
Sign on door says closed at 7 since November. It’s March. Google says the store confirmed their hours a week ago, so that was lie
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March 2022 by Ashley Jennifer
How is get go closed but giant eagle is open? It’s 7 pm and I’m looking to get gas but it looks like the store has been closed for at least an hour. ‘Closes at 10 pm’’ just change the closing time to 6 or 7 if you’re going to close that early every day.
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January 2022 by Samantha Ferrara
Rocky River location on center ridge rd. the time is 3:53 pm on a Sunday August 8th, 2021. The worker who was (mid twenties, African American male) working told me to leave “you can’t be in here without a mask” i stood outside and watched him ring out two customers without masks. When i went back in to ask him why he sent me away and rang out two others right after me, he completely lied in front of other customers because i told him he needed to treat everyone fairly. Another thing is he had a box of 50 disposable masks at the front of register and never offered me one. Their rule recently changed it used to be vaccinated guests could be mask less i didn’t realize it changed over night as i frequent this location for gas. I’ve had COVID and I’m vaccinated and still being talked to with no respect over a mask! Done going to this location and spending my money here!
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January 2022 by Steve Salem
Great looking gas station with good food. The 3 stars is for the customer service. One older gentleman that works there is extremely rude and I hate when I get stuck having to deal with him. I would up it to 5 stars if he would just show respect to his customers
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December 2021 by John Gross
No bathroom, high food and gas prices, and no coffee past the afternoon.
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October 2021 by R L
Management is mediocre at best. Employees are unstable and have frequent outburst while in front if customers.
