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February 2024 by David G.
02/16/24 2:00 pm Menards Avon Lake Oh Whirlpool #wrt318fzdb frig 468.00.00 Lowes Rocky River Ohio - same exact model 649.00. Low price guarantee - nope! They gave me a hard time (25 minutes) about - Menards charges more for delivery. I did not imply anything about delivery. They say 29.00 for all appliance delivery. Don't believe lowest price guarantee. Showed all ads.
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February 2024 by mad Ring
Grat customer service
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February 2024 by Steve Tishko
A newer store that's well stocked and even found some assistance in tools. Can't say the same about others. Well done.
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January 2024 by Andrew Uszak
By far one of the best retail experiences I have ever had. Both the assistant store manager and cashier were fantastic. Helped us pick out the perfect water dispenser and were very knowledgeable. Couldn't be happier with the service.
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January 2024 by Richelle F
The store makes it very difficult to get a price adjustment. They make all sorts of excuses about why they can and can’t . It should be an easier process. You may want to shop at Home Depot when buying a bigger purchase. They may be more willing to accommodate if needed. Also I had to question the delivery driver the way he hooked up the washer . He did not connect it properly when installed
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January 2024 by Wallace Pattison
It’s a Lowe’s, they have all the things you would expect.
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December 2023 by Melanie S.
It's Lowe's, so a pretty standard experience. The staff were friendly and helped me find a couple of options for my project, and I spent way too much in the plant section. My dog was tired out from her trip to the river prior, so other than a few obnoxious demands for attention, was a good enough girl to warrant a bully stick from the pet section, conveniently located near the registers. Only the self checkouts were open when we were in, but a nice staff member checked my items out while I negotiated bully stick ownership with the dog. Plenty of parking out front in the lot, and adjacent to other places for shopping and snacking.
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December 2023 by Adam Gaspar
Customer service and pickup are poorly managed, I wait at least 30 min anytime I need anything
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December 2023 by dan hogue
Awful didn't have what they advertised
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November 2023 by Taylor Wright
Sold me a broken dishwasher then won’t let me return it because it was past the 48 hour window.
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November 2023 by Shawn Morgan
Typical lowes
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November 2023 by Robert Payne
Nice Christmas displays
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November 2023 by Tim Comerford
Always clean and easy to find what I'm looking for. Solid selection for the home diy guy.
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November 2023 by Sara Herniman Hill
Lowes is ok. But I recommend Home Depot. It is cheaper and the staff is usually more knowledgeable. Not as fancy but the better choice if you need any assistance and it's just down the street.
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November 2023 by TIMOTHY ALIPAZ
Customer service was bad before pandemic, worst now ! All brick/mortar. The adopted post pandemic business model has realized $$$. CEO and board not willing to give up their share so we are stuck for now.They've cut local labor, training expense. Area/district mgr. No one on the road checking compliance. NO TEAMS !!