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March 2024 by Sara Fox
Awesome place Great staff!!!
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February 2024 by chad Watson
Great staff
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February 2024 by Kim Bui
Absolutely horrible experiences.. do not recommend this place at least this location, I should’ve take my business else where. First time here coming from Visionwork. This place pressured you into getting many upgrade on your glasses. Also they do not have prices on their glasses for what reasons? They said it because they want their customers to find what they really want and not worry about the price but who is paying for it? The customers! We should have the right to know which one fit our budget and not be bother asking the worker about the price for each one. Visionwork always have their prices on their glasses and does not make their customer feel obligated to just pick and not knowing the price. Also the workers are not friendly at all. Making me felt very uncomfortable. Never coming back here again. Once and done.
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February 2024 by Jo Steigerwald
Excellent service in helping me get contacts that had been discontinued. Efficient, friendly, and cost-effective. Thanks!
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January 2024 by James Murtha
Was a great experience for me today. 1/3/2024 the woman manager there really took great care with me today. Was the easiest time I ever had picking out frames. Going to be my New provider. Thank You.
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December 2023 by Suzanne Healy
We happened upon Pearle Vision Center when we had a need for an emergency appointment and the optometrist we normally saw was unavailable. Now - they are our family eye doctor! I can't say enough good things about this office. My family has seen both Dr. Troy Pesek and Dr. Jennifer Pesek and have been thrilled with both of them. Beyond the Drs. Pesek being amazing (which they are) the staff is probably the friendliest, most patient, most helpful, most all the good things you'd want in a doctor's office. In fact, I just took my Mom there for the first time and there was an issue finding her insurance coverage in the system. One of their staffers, Kaylee, didn't give up. She did multiple calls over 2 days until we got it figured out. I've been to offices in the past where they would have just said "you call the insurance and figure it out" -- but not Pearle Vision. Again-if you are looking for an office where you are not just a "number" - where they actually remember you from visit to visit - and they treat you with compassion and respect this is definitely an office you want to visit.
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December 2023 by James Marshall
From the walk in greeting smiles and all to my exit first class service from everyone and it makes you feel right at home great place can’t wait till my next appointment
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September 2023 by Anita D.
Excellent eye Dr's. My entire family has been coming here for years now. Dr. Jennifer J. Pesek is my favorite! She is always extra caring and willing to make sure to answer all our questions and make sure ours and our children's eye health and needs for contacts and glasses were taken care of. Making an appointment is super easy. Also I didn't have Eye health Insurance anymore, but the prices were very fair and manageable to pay out of pocket. The staff let me know if there were coupons or rebates available and even rushed our contacts when we were going out of town. I usually don't leave reviews. But I love that this is a small family business and because of their extra care each time we make an appointment. I wanted to make sure to share.
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August 2023 by Brittany Taylor
As soon as I walked in the door here, I immediately felt welcome. I usually have a hard time choosing frames, but every one of the staff members made me feel confident in my choice. The doctors also helped me feel comfortable during the exam. Definitely will be back!
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August 2023 by Christine Lawrence
friendly staff and doctors. Would definitely recommend to all my friends and family. Will be coming back.
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August 2023 by Vrére Bunkley
Thank You to Tony for taking the time to walk through the pros/cons of selecting new frames with me; he saw that I was looking at frames and came to speak, offered a holder for my choices to try on. He was engaging and conversational...I also appreciate Tony helping me with my HSA hiccup! Overall, he made it a fun and productive visit.
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August 2023 by Donna Neylon
I cannot recommend this eye doctor & office enough! The doctor uses the latest technology to examine your eyes, he's very personable & even remembers you after 2 years! The office specialists are very professional, eager to meet your needs & down-to-earth! It's always a good, comfortable time getting my eyes checked at the 'Pearle Vision's on Center Ridge Rd close to Wooster!
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August 2023 by Tony & Cheryl Maichl
Moved to Ohio from Arizona and my glasses broke. Stopped in to this location (didnt buy my glasses at Pearle Vision) they were so friendly and fixed them at no charge. Everyone was so nice- I'll be going back there when I need a new pair!
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June 2023 by Claire Walton
Tony from the Rocky River Pearle Vision went above and beyond to help me and make a great experience. I am really grateful.
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June 2023 by Craig Rimmerman
A good friend and I had a terrific recent experience in this optical store. All staff members were outstanding as they were friendly, welcoming, professional, courteous, and knowledgeable. The store manager was especially helpful. I’ll be returning here when I need new glasses!