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March 2024 by Rocco Nuosci
They close at 10 without any sort of indication. Consistently been a problem for over 2 years. Disappointing but don't forsee it changing. Would not try to order from here past 10pm
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March 2024 by Kayla Gereaux
I got a big fat sad sack of tacos to eat feelings. 4/5 will go again at 1 am despite saying I won't.
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March 2024 by Tiger Irvin
i waited 20 minutes for this??
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March 2024 by Bobby Monroe
Over the last couple years, I have come to this Taco Bell 3 to 5 times a week for breakfast. It has been an integral part of me losing 50 pounds over the last 8 months. I had become a regular, and the employees were always kind and would always chat with me. They would know my order just by my voice.It seems as though there has been a massive turnover in employees, as the new employees lack any sense of customer service, ability to be personable, and they do not seem like they want to be here. The drive through worker today actually sat down in front of the window after processing my payment. No one seems happy to be here anymore.In addition, I always get three cheesy toasted breakfast potato burritos. The last few times I’ve come, they have put shredded cheese instead of nacho cheese.I am at the point now where after years of coming here 3 to 5 times per week, I will not be coming back. This breaks my heart to say. It was a part of my daily routine. Routine is important to me as I suffer from an ASD.
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February 2024 by Wendy Schwarz
I sure wish I'd known if I wanted beef in my BEEF crunchwrap that I was supposed to tell them that.
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January 2024 by Aya Abuoun
I went there and I was getting a toco and she asked if I wanted any sauce I said no then she was like it’s ether yes or no and then she said I’m not going to serve you I went past the window to leave and they where holding the middle finger at me and she was going to throw a soda at me I left and I went to talk to the Manager and she said sorry we can’t do anything if you guys don’t like your job please get out and they also said I’m trespassed don’t go over there
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January 2024 by Brett Ave
The service is hit or miss, the food is usually spot on.
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December 2023 by molly
do NOT order from this location, horrible
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December 2023 by Joe B
Good food and customer service.
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December 2023 by Andrew Officer
Over 50 minutes in drive thru to wait on 5 cars at 11:50 on a week night.
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December 2023 by James Miller
Big issue with oh no fried items so everything wanted that will eat is never
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December 2023 by Joe Kyle
./the lady making the burritos and taking the money was one of the rudest people I've met in a long time and I live in Cleveland so that says a lot it was worse than any East side Cleveland restaurant I've ever went to and this restaurants in rocky river,. She threw our food at us and was very
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December 2023 by Frank Petrich
I have to say this may be the worst taco bell iv ever stopped at, the lady at the window was rude, forgot my sauce and napkins i went in and she just gave me a dirty look when i grabbed some myself, ordered the steak quesadilla it had no steak no cheese only a quarter filled, 3/4 was just burnt soft taco, the beef and cheese burito was cold, not warm but cold cold like how long has this been sitting there, my veggie burrito was missing the guac and was just dry lettice, the only thing that came out ok was the bag, i will never go here again, if your gonna spend 20 bucks on fast food it should atleast be edible, taco bell you dropped the ball on this location
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December 2023 by Margaret Harper-Jenkins
Girl who works the drive through is a menace and I won’t ever be back to this taco bell.
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November 2023 by Betty
Close it down or train ur employees!. We ordered online and went to pick it up. The girl at the window wasn't very friendly at all. She acted like we were bothering her. When we got home all of our food was wrong and horrible.