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July 2025 by Nova Terra
This Giant Eagle offers the essential groceries one would expect from a standard store, making it a convenient stop for everyday needs. While it maintains a basic selection, the presence of both a deli and a bakery adds valuable options for fresh provisions and prepared foods.
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July 2025 by Mermaid Mary
Disappointing Customer Service Experience
When I greeted the cashier with a friendly “Hi, how are you?” she didn’t respond at all—just complete silence. I politely asked her to double bag all my items since I had to walk a bit with my groceries, but she only double-bagged one item and continued placing the rest in single bags. I had to stop and remind her again, otherwise, she would’ve had to redo the bags at the end. There was no apology or acknowledgment of the oversight. Even when I said thank you before leaving, she remained silent. Basic courtesy and communication seeks to be lacking.
Out of curiosity, I looked at the reviews for this location and noticed many other customers have had similarly unpleasant experiences over the last few years now and I wonder why there’s still no improvement in this aspect .
Management, please address this issue—this kind of behavior is unprofessional, disappointing, and not what customers should have to deal with.
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July 2025 by Ri
Came here the other day to grab some things for lunch. Didn’t have a whole lot of options for just fast grab type of food. But it’s a nice store and good prices.
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June 2025 by Cindy LaFord
Pharmacy staff is wonderful and always very helpful. Also very willing to find the best price for your medications.
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June 2025 by Sarvesh Asthana
Friendly staff
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May 2025 by Susie Kay
Excellent
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May 2025 by Elizabeth Roszkowski
I have been shopping here for many years. Great meat selection! Delicious filet mignon steak for the grill. The cashiers are always friendly. My only complaint about the entire store is the older woman named Chan who works in the deli. She is rude and sarcastic. Next time I see her behind the counter, I will simply walk by without ordering anything. She is not worth my time!
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May 2025 by Seth Powers
Staff always nice. And its been my store forever good place to shop.
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April 2025 by mike cole
Stores altogether clean nice neat and friendly employees
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March 2025 by Susan Fusco
Update your store hours nothing is more annoying than finding out you close earlier that the web site says and you have 6 employees standing around maby have one of them update the web site thumbs down
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March 2025 by larry baldwin
Mike McGrath in their pharmacy is absolutely 💯 unprofessional don't take my word for it read the reviews under pharmacy... He is rude when you are trying to get answers on why prescriptions aren't filled always up tight and rude seems to be a trend as I've read reviews. Not he refused to fill my diabetic meds because he is to proud to recognize his mistakes terrible customer service skill I've over many years listened to him speak to customers he speaks very condescendingly and down to his customers. I will continue to take my complaints to higher corporate levels so maybe they will replace this idiot!
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February 2025 by Michelle G
I really appreciate “the cart man” Josh at this location. He is always very polite, friendly, and helpful. He is always working very hard and helping all of his co workers. He goes out of his way to help elderly people and ladies in any way that he can. The world needs more people like Josh.
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January 2025 by Debora Lynn (Beach Girlie)
Had everything I needed. Always fresh and well stocked. Staff in Rootstown is the best 😀
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December 2024 by Charlie G
A little pricey, thought I had something left on a gift card but said no, soo
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August 2024 by Douglas Slates
Great store
