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April 2024 by Mukul Chakravarthy
Quick detour. Good place to get breakfast. Nice staff. Bathroom not well maintained. Lot of parking.
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April 2024 by Rhonda Bohaczenko
Don't place a mobile order and go inside to pick it up. I was told we will get it when we have the chance and thay was afyer they found the order!! What! It's a mobile order it should be ready. Be prepared to wait in the drive thru at least 5 minutes or more. Inside is an absolute joke. 4 people in drive and you still havr.to wait forever to wait forever. Only 1 working the inside ??
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April 2024 by Arienne Hinkle
I really used to enjoy this establishment, would go here frequently for coffee in the morning because I live so close. The other day I grabbed my coffee from the drive thru but didn’t get my debit card back. I realized it after they were already closed for the day that I never got my card back through the drive thru. I went back to the store and told them I never got my card back, they checked their safe and drawers and my card is no where to be found. I just find it odd that the last place I left the card it’s some how not there.
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March 2024 by Corey Sherman
Being from the south, we are admittedly new to the "Tim Horton's" experience. Luckily, this wasn't our first visit to one, otherwise this place would have probably completely ruined Timmy's us completely.We stopped at this location on a long road trip and wished that we would have just kept driving.The woman that took our order greeted us with "oh my god, you guys are overwhelming me making me take orders" before proceeding to tell us as we were ordering things that they were out of croissants and hash browns. This was communicated to us with "I don't even have enough for what you already ordered." We worked around this and ordered things we didn't want because we were hungry and had to get back on the road.While making our order, two of the employees ran into each other, dropping our drinks on ground causing them to have to remake some of them. Our cold brew coffee with "just a tiny bit of cream" was basically a cup of milk that almost tasted like coffee. They incorrectly made our frozen drink as well, but since we caught it before they left, they remade it.Overall, our experience here was quite disappointing, if not upsetting. The employees seemed quite lost the entire time we were here with some employees basically ignoring us. It was also really strange that they were out of so much stuff that seems like Tim Horton's staples. This place was easily the worst place we've visited on our 9 day long road trip.
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March 2024 by Richard Hartman
He shoots he scores!!!!!
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March 2024 by Alexander Horton
This used to be an amazing store. In the last year it's fallen to easily the worst in the Toledo area. I think everyone who works here is always high. They will just stare at you while you are in line and not acknowledge your existence. They'll ring you in and then forget your order immediately. It's tragic. They also yelled at someone this morning when he was frustrated at the wait time.
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January 2024 by Brooklyn Rose
Went here while passing through. Thought it was closed it was so empty but I decided it may just have been the time of day. Figured it would be as nice a place as any to do a quick rest stop, and get a snack for the road. Stopped inside to use the facilities and came out I went to order. I just guessed not many people were working because of the time of day, but I saw someone in the back. I figured they were busy and it would be best for the both of us if I went through the drive through. I looked at their display case to see what they had (not much) so I would be able to order quickly something in stock and proceeded to get back into my car to get in the drive through (no line because the place was empty), knowing they had two crullers in the display case. Cool! All I wanted was one of the two donuts. Was immediately told by the worker in the drive through that they didn’t have any and were out for the day. When I said “strange, because I thought I saw some in there when I was inside just seconds before,” they simply repeated the same exact thing but a little more forcefully and offered to let me buy a honey glazed instead, pretending like they didn’t hear anything I just said. I don’t know if they didn’t want to get up from wherever they were hiding in the back to (now I realize, probably) avoid customers to check the display case. I would have accepted any other response than the one I was given. I’ve worked food service before and I always try to be understanding, but it was very irritating for them to just to resume the conversation like I hadn’t said anything and ignoring the fact that I knew they had the donut I asked for, and being treated like that put me off of eating anything from the establishment. Rude and very annoying, and I suddenly realize why the place was so empty. Thank goodness I don’t live around here and will never have to stop here again. Bathroom was clean, but that’s probably because people don’t care to stop here often enough to use it because of service and lack of most items being in stock. Drove off without ordering anything.
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January 2024 by Juliet King
This is by far the slowest tim Hortons in the toledo area. I was in the drive thru which was taking forever, so I went inside just for them to take 15mins to take my order! With only 1 person infront of me and he just ordered 2 drinks. When she took my order no sorry for the long wait, no hello or good morning or no greeting at all. I left thinking I knew I should of went to dunkin donuts or Starbucks!!!!
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January 2024 by Branden M
Did not take credit card or gift cards as payments; only took cash and cash app. Just had a hand written sign on the register indicating this. Probably was a favor when looking around the restaurant... Won't return.
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January 2024 by Susan stripling
The hash brown are soggy, no flavor, the lady who makes the doughnuts is very rude. And they never have all the doughnuts done when i stop in between 5:30-6:30 am.
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December 2023 by Toa Matoro
Rude and idiotic employees. I was told there was a 2 for 6 deal on sandwiches and they charged me full price anyway.
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December 2023 by Jeff Sprow
The girl with the neck tattoo working the front has a terrible attitude. Disgusting dirty restaurant. Floors so sticky I almost lost my shoe when I walked in. How do places like this even stay in business?
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December 2023 by Nantahala Sc
Approximately 7:00 a.m. on 11/7/23 drive through experience. Whoever was working at Tim Hortons on Buck road location at this day and time needs TRAINING!!!!!Ordered just 2 separate items in drive through. Croissant meal and 2 donuts. Drove home. No donuts but receipt shows I paid for it. Drove all the way back and had to wait in drive through line AGAIN because inside restaurant isn't open. Workers didn't apologize or offer anything for my inconvenience. HORRIBLE customer service.Also croissant sandwich and hash brown was cold and smashed.
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October 2023 by Igor Mihajlovic
Love the staff, they have a contagious positive attitude.
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October 2023 by A Smith
We went on the early afternoon of October 18th and our experience here was good! We had good service when we ordered. We thought the food and drinks were tasty. The bathrooms were clean and someone was even cleaning them while we were there.
