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April 2023 by Kimberley Tyler
Had what I needed. Quick, friendly and helpful service.
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March 2023 by Aa Ww
These guys are great. You can’t buy parts/accessories anywhere for what these guys will do. No hassle sales too, and no ridiculous fees. Any bad reviews, are unwarranted. I don’t write reviews, but felt I needed to with these guys.
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February 2023 by James Mercer
They treated me great, most of them are easy to deal with and laid back. Theyll price match as well.
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August 2022 by Mike Sampson
I'm a local business owner that uses this shop for an OEM parts supplier, great employees and great store!
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July 2022 by Ron Harris
I've never been to the store/shop. But I've been ordering parts from them since April of 2001 for my VTX1800C. Never once been disappointed. If I had to return or exchange something, no questions, no hang ups, no problems.Customer service is OUTSTANDING.
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June 2022 by Matthew Warner
Excellent customer service with knowledgeable and helpful staff.
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May 2022 by M.D.C.
Dealt directly with Keith the general manager. Bought a 2022 rancher today, had an amazing experience. Professional, thorough, friendly. I highly recommend them for the best prices I could find and friendly courteous and helpful staff. I will 1000% be back! Thank again Keith. Michael C. Pittsburgh, Pa.
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October 2021 by William M.
Yes sir or yes ma'am I got a gas Mini bike and I am looking for sprocket in the ditch brake disc for 12 inch rims alone in rooms and I don't I bought like a 120 and it's way too damn small set an I don't know what size is for this room and I'd be shared if you call me text me call me I don't matter my number is 740-381-3256 you can text me call me whatever I appreciate it have a good day God bless you thank you
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August 2021 by Jeremy G.
Everything I've needed for my four wheeler I've gotten at Honda Direct Line. I dropped off two wheels for tire replacement at the end of their business day and they had them replaced and ready for pick up by 9:30 the next morning. These guys are cool and seem to know their business
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June 2021 by Bryan Harubin
Went in looking for a part, they didn't have it, that was cool. The bad part is the kid working the front desk wouldn't even look away from his phone to acknowledge my presence. Spend your money elsewhere. They're only collecting paychecks and hanging with their buddy's. Then didn't even understand why I was upset with the service. Kid you need to keep racing bikes and quit selling them. Your a customer service cancer.We’re so sorry to hear you had a bad experience. We’re working to correct the issue and hope you’ll give us another chance to earn your business.I replied for you. Your Google reviews are full of this same problem. Either that kid has something on icr or you simply don't care.
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June 2021 by Lucas Pfouts
Very unprofessional.Mechanic claimed he looked into my atv only to try and sell me parts that were never needed for the repair to begin with. They claimed it had stripped and or broken gears in the trans. A mechanic bought my atv as is and had it fixed in 15 minutes. It was the angle sensor. Had the HDL mechanic actually taken it off he would have seen that was the issue.
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May 2021 by Lucas P.
Very unprofessional.Mechanic claimed he looked into my atv only to try and sell me parts that were never needed for the repair to begin with. They claimed it had stripped and or broken gears in the trans. A mechanic bought my atv as is and had it fixed in 15 minutes. It was the angle sensor. Had the HDL mechanic actually taken it off he would have seen that was the issue.
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April 2021 by phones no that's wrong bones Spence
Always a good experience to go to Honda and get my service work done and talk to the guys there. Always come out please with their service. Thank you Honda service center. Prices are good.
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April 2021 by Lisa Ball
Great service!!. Above and beyond. Took my trailer up for a sxs pickup, tires were low. I didn't even know. Keith saw them immediately, and proceeded to inflate them proper psi. Love my purchase. Would definitely reccomend, and if im in the market for anything Honda, or otherwise, I will go back there for sure!
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March 2021 by Leonard Collins
I’m a lifelong Honda owner but I will never return here. Went in Friday evening to buy a bike that I even called about earlier to confirm they had in stock and their hours(open till 7), we arrived at 6:30 because we live an hour away and I work. While looking at the bike a salesman informs us that they can’t sell a bike because their main sales rep left already?? Tells us we can come back next day but to call back to make sure sales guy will stay during their regular business hours. Then they proceed to turn off the lights in showroom while we are still looking at the bike. They don’t seem interested at all in selling bikes. I do NOT recommend them. We went to Extreme of brilliant Sunday and purchased a bike. Had a great experience at extreme!