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October 2023 by David Soltesz
Good customer service and advice when I go there to shop for jewelry for my family. Thank you, Sapphire.
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August 2023 by Sydney Kloss
OBSESSED WITH MY ENGAGEMENT RING! Sapphire (the saleswoman) was more than helpful with the whole experience (my fiancé is a lost cause when it comes to jewelry, he needed all the help he could get) 10/10 experience would definitely recommend!
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July 2023 by Melissa Potts
Cliff, that helped me at the St. Clairville, Ohio in the Ohio valley mall. Helped me so much I been a client since as far back as 2001. Always had good service at all locations. But I’ll tell you that changed for the worse over the year employees acted like you were a nuisance when getting jewelry inspected and not buying granted I had quite a few pieces. But still if I was thinking of buying I wouldn’t have then. Times I was going to buy but the attitude was not great. Anyway I say all this to commend Cliff and all his hard work. He gained as “new” again costumer if not for him I never step foot in store or buy again!Thanks again cliff for all your hard work!!
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July 2023 by Cody Coleman
I went in the other day after a long day from work and I wanted to order a engagement ring, Alison helped me through the process, I was unsure what to get and we looked through multiple rings until I found the right one. If I can give more than 5 stars I would!
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June 2023 by Myshna Napier
Crystal was very professional and knowledgeable about the selections available. Although I was not looking to buy this visit, she was very helpful to set up a wishlist account as we explored varieties of ring styles and types that were to my taste. Sapphire was also very helpful and engaging throughout a good experience. Both helped me explore my preferences through recommendations and details about the unique designer creations. Would recommend this location for those looking for a variety of both popular and unique tastes paired with great service.
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May 2023 by McKenzie Spaulding
Josh was such a great help! I came in looking for something for my best friends birthday and Josh was quick to greet me and point me in the right direction. Josh was knowledgeable about all the jewelry and a real pleasure to talk to. I love the saint clairsville Kay’s to begin with but Josh has given me the best experience! Thanks again!
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May 2023 by Paula Kloss
I have purchased numerous chains and rings through the St Clairsville location. I always go to the salesperson “sapphire”- easy to remember.. don’t let her age full you- this girl knows her stuff! She never rushes me, even when she knows I’m just browsing for the next buy. Never any pressure to purchase, seems genuinely happy to work there and spend time with you?
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May 2023 by Steve Edgar
Alison Hardy did an amazing job with helping me choose a Mother Day Ring to give my wife for Mothers Day! My wife could not have been more Happy! Thank You and keep up the good work!!!
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May 2023 by Michelle Peterson
Awesome customer service and beautiful jewelry. Thanks Justin and Alison
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May 2023 by Sydney Myers
Josh and Clifford were amazing at helping us customize our ring to perfection!! Amazing service, can’t wait to come back :)
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March 2023 by Nate Kiss
I had the best experience with Crystal! She knew exactly what to show me and offered so much advice! I ended up buying a few things from her. All the the staff were pleasant and helpful! Will definitely keep returning..their selection is amazing.
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March 2023 by Juanita Burress
Josh is absolutely fabulous! He was so professional, friendly and patient with me while trying to size up my ring! Thank you Josh! Keep being awesome!
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March 2023 by Buck Howard
The #1 place for all my jewelry purchases. Everyone is always friendly and helpful, but Alison the assistant manager is my go to lady! She's sold me several pieces over the years, always makes sure to give me the best experience, and let's me know of upcoming sales or pieces that came in that my wife would like.
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March 2023 by Ashley Mccabe
Store is amazing. My bolo bracelet broke after 1 wear, and I took it over, and no questions asked, they handed me a brand new, on the spot! Love love love the bracelet, and the employees at Kay's Jewelers! ❤️
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March 2023 by Vicki Ramos
Sapphire she has been wonderful. She’s sold my daughter, her engagement ring. She has sold me a couple diamond rings. She’s checked the authenticity of other rings for me, and she has been a real gem. I would recommend anybody to come see Sapphire and the staff at Kay’s in Saint Clairsville mall..
