-
October 2023 by Michelle Clake
I called these people when my own vet couldn’t see my dying cat. They did not hesitate to get him in ASAP. They were so kind and compassionate in such a devastating time. I would highly recommend them anyone.
-
October 2023 by Brenda Spencer
My sister recommended this hospital. Our Sagee needed emergency surgery. They were wonderful. We will continue her care with these guys. I highly recommend.
-
August 2023 by Kelly Flesher
My dog was very sick and they got me in to see them I just a day. I wasn’t working and they did took him in and did an X-ray and found out that he had a cancer. Not knowing either of us they went above and beyond for us. Get family there! I recommend everyone to go there!!
-
August 2023 by Shanthi Himalaya
I have been going to this clinic ever since they opened in St. Clairsville. I am happy with the doctors and the treatment but not how they handle the emergency appointment. In spite of charging emergency fee, they give an appointment 4 days after you call. For this reason, I am seriously thinking of changing the clinic.
-
August 2023 by Carrie
They were very good with my puppy and nice and polite staff and Dr Moore was very understanding great place to take your furry pet
-
June 2023 by unicorn4676
They were very kind and accommodating in our time of heartache and grief. They were delicate with our deceased baby and offered us everything we needed to say goodbye to her.
-
May 2023 by trent smith (saiyanwarrior11)
If you take your animal there keep in mind that if you don't bring it back for its appointment they will call the Belmont county animal shelter and have the dog removed out of your house like they did my girlfriend's this is my second review cuz they removed my first one they're very unprofessional one of the workers even called my girlfriend taunting her that she lost her animal I would recommend nobody taking their animal to these people I wouldn't trust them
-
April 2023 by Zoe Fordyce (Rogerson)
I wish I could give more than 5 stars. After trying several remedies over 1.5 months and a visit to our regular vet my cat was not getting any better. I came to new horizon for the first time and was accepted as an emergent walk in. The staff was very nice and understanding, I was so thankful to get in. Dr. Moore was so friendly, educated, and assured me that with Rx cat food there was a 99% chance it would fix the issues my cat was having. I felt hopeful for the first time, and after 5 days on the new food all of his issues were gone! Thank you Dr. Moore for doing what you do, I will continue to come back to New Horizon.
-
April 2023 by Emily Nest
All they care about is $$$ they lack compassion and empathy for their patients AND THE PEOPLE THAT PAY THEM. Then their staff completely disregards their patients and makes up total lies and spreads misinformation to others as if someone would lie about their experience. If they actually had a great experience I’m sure they would totally agree with them but when it’s a terrible one then the patient is lying? Doesn’t make sense. Also when some one shares their experience on social media they block and delete off of their page. There’s so many horror stories ive heard in just one day. A patient should take as long as they want with there pet that they paid you to put to rest without them suffering then you make the patient suffer with how rude and their lack of empathy FOR A PAYING PATIENT . SHAME ON YOU NEW HORIZON. DO NOT TAKE YOUR PETS HERE. Becoming a vet you assume the risk of dealing with patients who are already traumatized because they have to put there best friend to rest after years of having them, us as patients should not have to worry about our “loving vet” traumatizing us more than we already have to go through once again Shame on you new horizon. And anybody that stands up for you they obviously lack perspective.
-
April 2023 by David Burkhart
New Horizon Animal Hospital must be so ashamed of themselves that they actually blocked me, deleted my bad review and are blocking everyone who is sharing my post. Absolutely pathetic.We had the absolute worst and traumatizing experience yesterday with New Horizon Animal Hospital located in St. Clairsville, Ohio. The receptionists were very kind, but "Dr." Puskarich ruined our last moments with Greycie because apparently we were taking too long for him. (I guess 10 minutes was too long for him for us to say goodbye to our cat of 12 years) because he SLAMMED open the door and when I looked up at him, he demanded "Why are you giving me that look?!" In the most rude, condescending tone ever. I was like "because you shocked me." (The receptionists told US to go get THEM when WE were ready, I wasn't expecting him to just blow the door open hard enough to where it slammed the wall.) After we said that to each other he didn't say another word and just starting injecting Greycie. We didn't even know what was going on. So we left after they took her because I was about to lose it on everyone there and we were in literal shock. I got home and I was losing my mind thinking that psychopath would just not give her back to us after what just happened. So we had to GO BACK and get her in a box and take her to Wheeling, Rock of Ages to get her cremated there just to have some peace of mind. The lady in Wheelingat Rock of Ages was absolutely fabulous and offered to fix the pawprint that New Horizon spelled her name wrong on because they didn't even ask us and she said she would make us a new one for free if she couldn't fix that one. NEVER take your pets to New Horizon and if you do, you better make sure you don't get "Dr." Puskarich because he has no compassion or bedside manner AT ALL and should not be able to work in this field if he's completely void of emotions.
-
April 2023 by K S
Do not take your pet to Dr. Puskarich, especially to be put down. He lacks compassion and their office is unwilling to take accountability with their patients concerns. They also block people on Facebook who voice their experiences and concerns. After reading dozens of negative comments about this office, I would absolutely never recommend them.
-
April 2023 by Crissy Russell
The most UNCOMPASSIONATE AND RUDE vet ever! Dr. Puskarich is awful to the owners and their pets. Not only that, but they block those on social media that post a negative review about them. DISGUSTING BEHAVIOR. DO BETTER.
-
April 2023 by Joseph Fisher
My dog was sick no one had time for him including my current vet. These people did. They are my new vet. Don’t waste your time calling around if it’s urgent give these kind people your business.
-
February 2023 by lio_convoy
A place at of Washington PA wanted $9000 to start with no guarantee of saving my little dog. They also kept delaying the surgery she needed. I went to New Horizon, they got her in within two days and surgery within 2 days. He guaranteed nothing but to do his best. My little dog survived and had been shown cancer free. Only charged $2000 for everything. Could not be happier with their service and prices.
-
February 2023 by Walter Schlosser
They got us in the same day that we called and the vet and his staff were nice and took care of us quickly
