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January 2024 by Josh Anonymous
Amazing hotel! Room was amazing only downfall if I had to give one is the fire alarms send a flash every 2 min or so other than that amazing!!!!
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December 2023 by Ephod Shang
Room had some heating issue but staff responded immediately to resolve.Rooms: Spacious and cleanSafety: Remote part of mall area, out of heavy traffic area.
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December 2023 by Betsy Yates
We booked a two bedroom suite for three nights to visit family over a holiday.Pros:It was nice to have the kitchen and a 2nd bathroom.Cons:The king size mattress needed to be replaced, so we didn’t sleep well.Extremely jarring construction work began at 8:00a on Thanksgiving morning on the floor above us. When I called the front desk to see what was going on, I was told very matter of factly, “They do construction on weekends and holidays, 8-5.”So maybe don’t stay here during holidays or weekends. Or if you need a comfortable bed.
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December 2023 by Ephod.Sylvia Shang
Clean and comfortable. Had problem with heating unit but staff (Randy) was helpful and did her best to resolve issue.Rooms: Spacious and comfortable.Nearby activities: Near lots of shops and eateries.Safety: Plenty of parking and out of the way of the major mall traffic, congestion, crowd, etc.
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December 2023 by Ted Bolish
Food too expensive!
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September 2023 by Kent M.
Stayed here twice-- on a 3,000 mi coast-to-coast trip from New York City to Los Angeles, and then back again. Excellent accommodations, particularly appreciate it being dog-friendly. Our 2 BR suite was clean, comfortable, and had everything we needed for a quick overnight to get us back on the road the next morning. Lorainne, at the front desk was awesome... super friendly and went out of her way to make our stay as nice as it could be. She even loaned me a basketball so I could shoot some hoops (p.s. the basketball was free, but she charged me for the air to pump it up. KIDDING!). But seriously, to quote an old Uriah Heap song (for you baby boomers who remember), she is truly 'Sweet Lorainne'. Couldn't be happier with this hotel. Will definitely be staying there again on our way back out to LA in January. Thanks Lorraine!
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September 2023 by C Taylor
Rooms: Clean, modern, comfortableNoteworthy details: Staff friendly and helpful
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September 2023 by JD K
Great seevice. Good location. Property and rooms nice and clean. Bed a not super comfy. Room temp could not get balanced, maybe ac, maybe the comforfer, maybe just us?
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September 2023 by Cody Wesley
I love coming here with my girlfriend. It's worth the money spent. New building, great staff (I love the staff there)! It's a great environment, very very cozy. I'm very happy with this place!!!Rooms: The rooms are very nice, they're definitely very new, and absolutely very well kept. Whoever cleans these rooms, does an amazing job!Nearby activities: There's always something to do in the immediate area. There are cinema movies, the mall, restaurants in the immediate area. Not far from here there is alot of sight seeing. I love the views from that area. Try out Undo's, Paleonardo's isn't far from there. Support these local businesses. It helps them tremendously. You won't be disappointed coming to this hotel, it is smack in the middle of everything! But it's secluded enough that it's not loud and obnoxious. Watch for speeding on that road though, it is patrolled often
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August 2023 by ting liu
The room facilities were outdated, and there were dead bugs on the sink, indicating that cleanliness was not up to par. The bathroom equipment was also old, and the sofa bed was not very comfortable. Moreover, it was surprising that a four-person room only provided toiletries for two. On the bright side, the breakfast was delicious, the overall environment was relatively comfortable, and parking was convenient.
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July 2023 by Noah Chauvin
I stayed here as a one night stop during a road trip. The hotel is very convenient to get to & from I-70. The location is also close to a lot of great restaurants, gas stations, stores, etc. The room & hotel was very clean, quite, & updated. I highly recommend staying here if you are visiting the area or passing through on a road trip.Rooms: Very spacious. Full kitchen with full size fridge, oven, microwave, toaster, coffee maker, dishwasher.Nearby activities: Lot’s of great restaurants nearby. If you need gas or anything you need for traveling plenty of stores nearby as well.
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July 2023 by Scott Bryant
Had a great experience with their meeting room and with the hotel employees. We will be back.
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June 2023 by Denise Balog
Second time here and it was as great as the last! Everyone can not do enough for you. Lorraine at the front desk was very helpful and such a pleasure to talk to. Oh, and it's dog friendly - always a plus when we travel. We will return!
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June 2023 by Miguel Flores
Lorraine was fabulous! Road-trip from Indy to Philadelphia; we stopped to spend the night with our toddler. Property is conveniently close to highway; lots of gas stations, restaurants and a Walmart (if you forgot something). Staff was amazing; kind, thoughtful and polite. Room was clean; contemporary decor; quiet; Breakfast closes early at 9 but expected from studio-hotel format (we had food and prepared in the room). Traveling with a baby, this place is as great and will be a regular pit stop in our annual trips. Hope this helps.
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May 2023 by Hayley M.
This Residence Inn was clean and had great breakfast and even greater service! Lorraine had already set up the pack n play for us before our arrival and it was so nice to not have to deal with that. Everyone was super friendly and lovely and it seems like they enjoy working there!! Pool was a nice plus for our toddler too. If we’re ever back in St. Clairsville we would stay here again!!
