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November 2023 by Tony C.
Placed a pickup order. Dealt with the most unfriendly person. I checked in but was told I can't reply to the text they sent to check in with. I had to get the app. While downloading and doing all the sign up stuff, lady comes back out calls me by name ? Puts the order in my backseat and proceeded to slam the door. Why do we need to be so rude? How do you know my name when I can't check in by text?
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April 2022 by Sami Groh
This review is for the automotive department. I had summer tires placed on my truck by a local tire shop. Even after returning to that local tire shop with serious concerns, they failed to properly balance and inflate my tires. I called Sam’s Automotive and explained what had happened. The men at Sam’s Automotive got me scheduled that day and not only checked out my truck, but balanced my tires appropriately and made sure they were inflated correctly. If I could give them a 10 star rating, I would. I hope the manager reads this and gives these men a raise. I didn’t catch their names, but I’d love to give them a huge THANK YOU!
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May 2021 by Margaret Dérisa Navarro Lopez
Great staff in Customer service. Thank you
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April 2021 by Jennifer Simpson
Love our Sam's Club!!! Scan and Go is the greatest thing ever!!!
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September 2020 by Jeff Harris
Closed.
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September 2020 by Linda Gruzinskas
Placed an order for pickup and two of the dairy products were out of date. They expired the day before they were picked up. Very disgusted.
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December 2018 by Olivia H.
I called to ask a basic question about signing up for a sams club membership and was rudely acknowledge by the customer service associate Linda. I understand being busy but letting me know she had 2 customers waiting and another on hold on the other line was not the way to handle the situation. As a health care provider I understand being busy but basic manners should always be a priority.
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October 2018 by Stacie Poch
Came in to have tires put on my veloster today and go figure due to my car being low profile and not much room between tire and wall they didn't have the proper equip to maybe do them. But the young man who helped me was amazing he explanied everything to me and was very nice and helpful. The tires were a bit of a challenge to change but he got them done. Just want to say ty for everything just wish I would have remembered his name for this review. But def happy with my service
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April 2018 by Eric J.
This place is excellent, their prices are great if you're willing to buy large cases of whatever you need. Electronics are a little overpriced compared to online prices, but that's the case everywhere around here and they're better than best buy. Having to buy a membership to shop here is a little annoying, but they do keep prices lower than everywhere else so I think it's probably worth it. The cafeteria is the best part of the store, you don't need a membership to eat there and the food is excellent (if a bit too greasy). Prices there are fantastic too, $1.75 for a full size pretzel covered in cheese and pepperoni is a great value (favorite thing on the menu by the way, get one!). Drinks are only 89 cents right now too and they have like 20 drinks to choose From. The service is almost always good too, very nice people working there. If you're turned off from the atmosphere and people at Wal-mart, don't assume this is just an extension of that. It's been consistently great the last 9 out of 10 or so times I've been here.
