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March 2024 by Mandy Myer
Great Staff Always helpful and knowledgeable!
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February 2024 by Ken Williams
Great service at this location in St Clairsville. And T Mobile works better in my area than both Verizon and AT&T
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January 2024 by Ryan Quintin
Two dudes working 12/27/23 were on top of their stuff.
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December 2023 by RevSteven Welsh
Great staff. They fixed the problem I was having with my cellphone.
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August 2023 by carol heldreth
I went here yesterday to have my new phone activated. Abigail Bruce helped me in record time. She knew exactly what to do. She was professional & very helpful. If I have any problems, I feel confident that she can solve them, Thank you, Abigail
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June 2023 by Denise Adams
I went into T-Mobile to set up home Internet, and the employees were great! Abigail. Literally stayed on the phone with me for 3 hours setting up my home Internet. She definitely went above, and beyond! I recommend this store above any others. Thank you so much for all of your help Abigail! 10 stars!
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May 2023 by Jo B
We were long time Tracfone users and decided to try out T-Mobile. We stopped at the St.C. store and were so impressed by the amount of time Abigail spent with us explaining everything. After getting our phones we went back and she and another man helped transfer everything. They were so patient and friendly. T-Mobile is lucky to have employees like this!
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May 2023 by Peggy H
I went to see about getting a new phone. The guy said they were having a special and I would only have to pay 14 more dollars a month. I get my bill and it is 42 more dollars a month plus they signed me up for something else that I didn't want. Verizon is offering the same phone for free. If they don't straighten this out I am leaving T mobile and I need wifi too.
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December 2022 by Julie Wineman
Associates super patient and professional. Took care of my needs. Super service
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October 2022 by Kara Hedgecoke
Very helpful. Very knowledgeable. Tried to help with my problem the best they could.
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January 2022 by Patrick Y.
when i walked in, they just kept throwing deals in my face, even when i was leaving all i heard was, "you can save up to %50 on a new iph-" *closes door* please stop, all i wanted was to know how much magenta max was per month
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October 2021 by GREG POLVERINI
Great Store and Service.
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July 2021 by Kellie Morgan
Logan and Beth are great with their customers and very fair thank you for your patience and help I will definitely see y'all again
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July 2021 by Paul Ghaly
If I could give this store 6 stars, I would! Abigail, Beth, and Tyler provided me with the most genuine and professional service. Like many others leaving reviews, I had a traumatic experience most recently at the T-Mobile store located at The Highlands in Triadelphia, WV. It resulted in 30+ hours over the last two weeks on the phone with customer care and in-person at the Highlands store to fix my account, without any answers. In one last desperate attempt, I decided to check out this store to fix the issues associated with my account.Not only did Abigail, Beth, and Tyler help to resolve any existing issues associated with my account, but they identified the sources of all of the mistakes, and came up with clear solutions as how to handle them. They were incredibly patient, and took the time to explain what went wrong. What took 30+ unresolved hours to determine with customer care and the other store, they resolved within an hour. They are organized, professional, and most knowledgeable. My faith in T-Mobile has been restored, and I highly recommend you go to this store for any of your needs!
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July 2021 by Jared Lepic
Fantastic customer service with a great carrier. The staff knows what they are doing and do a great job representing their brand. I highly recommend t mobile and this store specifically.
