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January 2024 by Michelle Brunner
Best shampoo I've bought in a while!! Absolutely wonderful service, clean store, and highly recommend!! My birthday was a week ago, and they still offered me a birthday gift!!! Super nice staff!!!
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December 2023 by Tom Schofield
Great service, friendly staff. My wife and I have never had a bad meal at the St. C longhorn.
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October 2023 by Miranda Callen
Go get your hair done and ask for Chris!!!!! The nicest person, my hair looks and feels so much better and he even took the time to make me more knowledgeable about my hair.
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October 2023 by Marlena Jasper
BOPIS process almost always seems to be a disaster. They’re usually out of the free gifts that the website promises. Very big lack of customer service skills from the younger workers.
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August 2023 by Joshua Fraley
They have some really great items at good prices.
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March 2023 by carol butler
Had my hair cut, by Rosie. Love it & have had several compliments on it. Everyone greeted me with a smile !! ?
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October 2022 by Cathy Bryson
Let me start off by expressing my sheer gratitude for Lauren G and Heather for their impeccable assistance during my shopping experience on October 2nd. This Ulta location is by far one of the most rewarding atmospheres to immerse in when you want to feel comfortable, and assisted when necessary during your visits. Lauren G is absolutely the sweetest, most beautiful person inside and out. She has gone above and beyond for me during multiple visits to this location. She is a sheer asset to this company and an invaluable talent that will surely rise among the notable faces of Ulta. I also want to mention Heather, who made my day by finding my shade of Powder in my must-have brand. She was persistent in her pursuit to find it for me and I am so very grateful. These two amazing woman resonate customer service and are truly kind individuals. Thank you for a wonderful experience!
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October 2022 by Cassandra Bieber
Keri is an excellent master stylist. A few months ago, I decided I wanted to try short hair. I was a nervous wreck, but trusted her to deliver a great cut and style for my face. She knocked it out of the park.... I've never gotten so many compliments in my life! I returned today for a trim...and decided to have the back done even shorter. I wasn't as nervous this time around.... and I'm just as happy as I was the last time she cut my hair! I'd definitely recommend Keri!
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October 2022 by sybil Just
THANK YOU SO MUCH FOR YOUR HELP..what a great store..so glad I made the trip and now my go to for Beauty supplys..Tweezes working great ..and face paint she matched it to a T....they also carry Lacombe..Thank you again..
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May 2022 by Layne Lowe
me and my daughter met her mother there because my daughter is wanting to start wearing make up and when it comes to make up i am completely lost being a guy. as soon as we got there one of the workers helped us. we told her what all kinds of products we were wanting to get and she helped us find the best products for what we was wanting. i ended up spending almost $400 in there because i was getting stuff for my house and for my daughters mothers house so she would have the same products at both houses. it was a little more than i wanted to spend but we got quality products that were great and my daughter is happy thats all that matters. i couldn't believe how helpful the woman that helped us was. i will definitely be getting all my daughters make up from there. we also got a free purse for my daughter for spending over $60 on fragrances because of a special they had.
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April 2022 by Jenna Simon
I am traveling and stopped in at this location. It was a much experience than the Ulta in Heath, Ohio. Customers were approached and asked what they were looking for. Heather helped me by recommending products and offering excellent product knowledge. She also informed me of Ultas return policy, which I have never heard before. I wish this store could be cloned for that same customer experience at every location!
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March 2022 by JennA
The manager that worked on 09-13 was awful. I was there trying to get my bday gift and coupon and bc their internet was slow, she thought I wasn’t smart enough to pull the coupon up in my email. I made it a point to try to keep my cool despite how she was acting toward me on my BIRTHDAY. I could not take it and left without any items! Another manager did call me and we spoke. She did apologize that I had a bad experience…not for the other managers actions though. I’ve enjoyed the store for years and I’ve never been treated so badly by customer service (sorry, she made it a point to YELL that she WAS the manager, when NO ONE even asked for one) on my BIRTHDAY. Honestly felt like this woman wanted to fight me. I had a reverse Karen experience.
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January 2022 by Thomas Myers
Clean and neat store but the customer service was horrible! The employees act like it's a burden to help. Also, when checking out they didn't offer any discounts that were available to anyone making a purchase.
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December 2021 by tammy wolford
The ladies that work there were very helpful and very pleasant
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November 2021 by Buck Howard
The customer service was great today. They were very nice and helpful. My wife was pleased she found what she was looking for and picked up a few other things. They have a large variety of different brands of makeup and hair products. There's also an in store salon. For the gentlemen that don't care to follow the wife or girlfriend around they have seating right outside the entrance with a TV so you can wait in comfort while she shops.
