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May 2023 by Lee Fritter
The street I live on in Freeport Ohio is torn up because of sewer installation. You can't drive to my house. I seriously didn't expect the driver to deliver today, but he walked the package to my house! Thank you so much! That's work ethic at its finest!
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May 2023 by Craig Kim
The lady that helped me was very. But if you want a delivery to get screwed up these are the guys to do it for you
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August 2022 by Monte “LI LI LI” Zielinski
Great place to hide
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July 2022 by Stephen Simmons
UPS is trash
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January 2022 by Scott Dykstra
I ordered a cellphone that when the phone was to be delivered. Needed to be signed for. They left it without a signature. I wanted the phone to be returned as I realized I bought the wrong one. That didn't happen. Not a happy camper that day
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January 2022 by brenton vanfossen
Great service..Never had a problem with them . Always nice to talk too. Pick ups are welcomed!
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April 2021 by Google user
Great service..Never had a problem with them . Always nice to talk too. Pick ups are welcomed!
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August 2020 by sybil Just
They made it easy to ship back out..very friendly place
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December 2019 by D Paxt
Currently waiting on a package at this very moment. The problem is that it’s been out for delivery since 8:47 AM from a town 20 minutes away and it’s now 4:09 PM. The UPS tracking service states that the package is on it’s way (same thing it’s said all day). I paid an expensive shipping option to expedite the process, and so far the package is taking longer than if I paid normal shipping.
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December 2019 by Patrick Barton
Well I’m leaving this review because I couldn’t find the building to drop off a package for shipment. The location seems to be in the middle of a large patch of forest.
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August 2019 by Proud Mommyof3
Been having things delivered hundreds of times in the last 5 years that I have lived here and all the sudden now they can't find my address and want me to pick my things up which is a 25 minute drive from me when I paid to have it shipped to me. Apparently they need to hire drivers that know what they are doing.
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August 2019 by 400smallblock
They're awesome. .. plain and simple
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November 2018 by Sarah M
Repeated terrible service from this depot and multiple route drivers over the last 3 + years. They basically deliver whenever they feel like it, no matter what type of shipping was paid for. The office is rude if they do bother to return your phone calls.
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June 2018 by Shannon Works
After numerous deliveries I am now told that my address is incorrect and my packages can not be delivered. Really! And after calling customer service that sent my request to the wrong UPS Center, I finally get a hold of Jason who basically said "Well you could just come pick it up." I didn't pay for shipping to have to pick up my package because the driver decided to label as an incorrect address. TOTAL BS!
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January 2018 by Marie Inherst
My road can be very dangerous in the winter. I was coming home and UPS saw me coming. They handed me my package and I told them I don't get anything worth risking their lives for and thanked them. They could have gone on their way, but they stayed to be sure I could get in safe. When I spun out, they watched traffic until I was safely parked. They went above and beyond for me and I wish I could repay their kindness in some way.
