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March 2023 by Laura Malone
We have purchased from this store 3 times and have had excellent experiences everytime. My most recent purchase was perfect. I came in, he showed me everything they had to offer, gave me space to browse, then promptly loaded my purchase into my car when asked. I couldn't have asked for better service. Our last purchase was a sectional couch that is still in excellent condition 3 years later.
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September 2021 by Mary Vansach
My sister who is elderly recently bought a very expensive recliner from McKinneys, when the chair arrived she felt it was not the same chair she had picked out. When my niece went back with my sister they were polite but stated that it was the chair and that she could look at others if she wasn't happy. My sister was angry and just wanted to leave. My beef is that this recliner was over $1000.00 and there was no warranty offered no paperwork what so ever came with the chair. What happens if the electronics gives out in a week? She's just out $1000.00.? I've always gotten info on the furniture I've purchased elsewhere.They stated this company doesn't give any paperwork. Seems very shady to me. We won't be back!
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August 2021 by Richard S
Wonderful service let you try out different chairs made sure you were happy with your purchase and I am
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April 2021 by Fred Schuller
Great prices, and wonderful service
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March 2021 by Denise Rutan
Well my husban and i can only say this we bought Sofa Love Seat A matching Chair with Ottoman 3 end table 2 lamps and a king mattress and box spring with cover and king bed fram , a single mattress and box spring and frame and headboard and we paid for a warranty that covers the furniture so now the bad part they delivered items. Mid February now comes November of 2020 i called to let them know that the 3,000.00 living room group is falling apart and springs go to the floor. They said they would come in 2 weeks to pickup for warranty christmas came and went nothing no show so i called again be there in 2 weeks again no show told them 3 time i am moving please pick items up for warranty work again no show . so now after moving in February of 2021 we had to LITERALLY throw away a $3,000.00 living room groupbthat mckinneys refused to pickup for warranty work . they know are phone numbers as they have not change so do the right thing and call us.2020
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August 2020 by Dennis Williams
Willing to be of help. Fair selection of furniture.
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March 2020 by lone wolf
I bought a living room set @ the Salem store early this year , being a large guy 260 lbs. i got a heavy duty couch . Three months later the couch bedan to sag and was getting worse every day . I called to tell the owner my problem , he said that,s an easy fix we will pick it up in two days and have it for two days then return it . Four days later my couch was back the springs reinforced and looking new agian . never did he mention any kind of fee or charge , he and his staff were all nice as could be . You don,t find that type of friendly service much these days . I was and am very glad i bought there and will buy there again .
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October 2019 by Kim Raymond
Always fantastic customer service! Care about their customers.
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May 2019 by Nicole Fatherly
Really nice staff furniture holds up well.
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April 2019 by George Saccoo
Dave is amazing always the best deal they will work with you on a personal level. Great job guys. A++
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March 2019 by Karen Lanious
A family oriented furnature store to get quality goods
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February 2019 by Joseph Rance
Nice Place to get furniture.
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November 2018 by Chris Minto
This place is huge! Large selection of sofas and sectionals with friendly service. Great prices on bedding.
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May 2018 by Margaret Hippely
Always great service. The people there are so nice and never pushy. Only helpful.
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March 2018 by Sandy Bowlin
It was very nice
