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December 2023 by RBCHOKE
The price of prescribed meds is ridicule's! I did not check the price before having my Dr. send my prescription there. Walgreens is closer to me than my old pharmacy and that is why I chose them. This Walgreen's charged me 81.00 for the exact same prescription I had filled at my old pharmacy 1 week ago, my old pharmacy charged me 18.00. Both fills were generic meds. A 63.00 difference. This should be criminal!! Even if you have insurance paying for your meds you should not support this type of price gouging, yes your insurance will pay for it, but in the long run your insurance company will just raise their rates so you will pay for it in the long run! I will never set foot in another Walgreens!!
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December 2023 by Carmelo Pappalardo
They do not care about the people who come in for their prescriptions. They will laugh and mock you behind their back. I wished I could give them zero stars.
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November 2023 by Daily Bald
There is one pharmacist here who should not be working directly with patients.She is rude and speaks badly of the people who have their scripts filled there. I took my prescriptions to another pharmacy and I urge all my patients to do the same.I will never mention this persons true name in the professional world, but trust me, avoid this Walgreens like the black plague!!
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September 2023 by buttacupss7
Ordered online ship to store. Was called to pick up my order. When i got there to pick it up they said my entire order wasnt there so i couldnt have it. I asked why i was called to pick it up i was told by the manager the computer and staff didnt realize it wasnt all there. Was offered nothing for my time and gas nor an apology. Customer Service has went down hill.Update ...This store has done so much better the past year and they are quick and courteous so I'm updating my sta rating to 5 now. I ordered weekly and they have been great.
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July 2023 by Shannen Hartman
Walgreens in Salem is a joke. The staff is always rude especially in the pharmacy.
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September 2022 by Madison Orlando
Love Ashley at the Pharmacy Drive up !She’s Always so thoughtful, professional and makes sure all our prescriptions are being picked up .She’s even so kind to my pup Stella; Always makes sure she includes a treat for her in my pick-upIt’s so refreshing to have Outstanding service!Thanks Ashley ????And Thank You Wallgreens for being our go to place for more then just prescriptions ❤️Donna & Thomas Orlando
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August 2022 by Amy Tigner
The staff was really nice and polite. Never had any problem
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December 2021 by zac yoho
I had dropped off a prescription. Let them know it was going through workers comp. They seem to always have trouble with this because they have to contact workers comp. But they have been able to fill it before. They call me say it's ready I go in and they do didn't run it through workers comp. I explained it again, they said they will take care of it. I didn't hear anything for 2 weeks so I call them. "We can't fill it you need a new prescription". Okay fine, I go to the Dr. Get another one walk in drop it off explain it's workers comp. Get a call saying it's ready. Go in same thing. They didn't run it right. They said they will take care of it. 3 weeks no word. I call, was told they can't fill it. When I asked why I wasn't contacted sooner considering the prob they really didn't have an answer. They have no problem making me come in 6 or 8 times and 6 or 8 phone calls but won't call me when they can fill a simple prescription? Bad customer service
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March 2021 by Marko Jokic
The workers who work the floor and outside of the pharmacy are super nice!!However, the pharmacy staff needs a good course In not only customer service but also common courtesy.I’ll be filing a formal complaint with corporate as they should know this Salem Walgreens pharmacy are the rudest group of people I have ever dealt with.
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March 2021 by Cali Young
The lady at the register was just not kind at all and maybe if their service was better i would come again
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February 2021 by Alexa B.
Excellent customer service! Mike is extremely helpful and nice. He went out of his way to get us what we needed.
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January 2021 by Kayla F
Horrible staff! They are very rude and have no care for what they do. Maybe if they treated their customers better they would have better ratings. I suggest walgreens finds staff that have pride and treat their customers better.
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November 2020 by hallie wasik
me after eating a bag of the 3.99 walnuts
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October 2020 by ms stacey
Ordered online ship to store. Was called to pick up my order. When i got there to pick it up they said my entire order wasnt there so i couldnt have it. I asked why i was called to pick it up i was told by the manager the computer and staff didnt realize it wasnt all there. Was offered nothing for my time and gas nor an apology. Customer Service has went down hill.
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June 2020 by Jessica Wolford
Never have my prescriptions in stock and have to wait three days for their truck to come in just to have to call back and see if my medicine is even on it