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March 2024 by Travis L
Terrible place to work. I agree with all the bad comments below. I was the grill man, I took the time to read these comments and tried making a change. The GM is a issue, there is adults flirting with underage there, there is cold food being sent out ( besides my burgers, they was always fresh when IM there. Fries and nuggets, I had no control over. This isn't a team work environment. Tbis is a " this is my station, stay at your own area" type job. I was the grill man, and the work.i have to do is more than anyone else, it's easy to do, but it's the fact that night shift isn't doing there part. There's so much not ever cleaned. The bathrooms didn't get cleaned the whole 2 weeks I was there. Lobby sometimes get cleaned. Sometimes. Wish the district manager Tracy reads this and does something. It's all in management. I know.it. I see it.
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March 2024 by Joseph Ellison
!!AVOID THIS PLACE!!This is the worst Wendy's I've ever been to in my life. I've lived within a mile of this place for over 3 years and I've gone there maybe 12 times in that span. Purposely, I don't go ofter because every time, my order is wrong. But i like to give people chances so I try back. My order by the way, every time..... Is a big bacon classic, double, no tomato, large with a Dr pepper every last time and they've managed to screw that limited combination 12 straight times in one way or another.Today I ordered the same thing and they gave me a burger in bag, I said I didn't order that, they took the bag and threw in a kids fry and gave the bag back and acted like I was wrong. Oh and the burger, was cheese, 2 patties and bacon, and that's it. Nothing else. Nothing that comes on a Big Bacon Classic. Today was also the first time the fries didn't taste like the fryer oil was older that the fry cook. So that's super positive.I'd suggest not going to this location ever. Not one correct order out of 12 or so in 3 years is pretty bad. Just in case these reviews don't show location, it's the Salem Ohio location. I feel it important to really point out that location because every other Wendy's is on point every single time. I'll give my Wendy's budget to the new Columbiana location.
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March 2024 by Crystal Viznicky
I stopped there this morning and the young man at the window was very friendly and a pleasure to speak to, I inquired if the manager was in, he tried to get her attention and it seemed like she just brushed him off, then I proceeded to tell the nice young man that I wanted to inquire about any job openings because I heard they were in desperate need of people , he once again tried to get the GM attention and she brushed him off yet again. For a place that is struggling due to lack of staff should be more respectful towards anyone inquiring about a job, because that kind of attitude would make a person run the other way.
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March 2024 by G Money
I like Wendy's it's a better choice then McDonald's and the burger is square. That's about it
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February 2024 by Bethany Ogozaly
got my order wrong after i kept repeating what i ordered and just gave me extra ranch and stuff on my burger after i worded a plain cheeseburger with extra cheese and they were very rude and sassy towards me.
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January 2024 by Jonathan Fracchione
Everytime I get Taco salad they forget something that the salad supposed to have and it's really good when you have everything. But it ruins it when you don't. Also the container is to small to add any other ingredients with the
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January 2024 by Doug Morris
Just waited for 21 minutes to give our order. And that when there was 2 orders in front of us. once we gave the order it only took a few more minutes to get it.drivethrough and door dash takes priority over walk ins thats for sure.
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December 2023 by J Phone
Don't waste your money. Reheated fries. Cold burger black spots all over
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December 2023 by Lindsey Bregar
I went through the drive through Wednesday night, got up to the window and as soon as a girl got on the speaker she was very rude and had an attitude when she asked me what she could get me. I asked her what size nuggets they had there because I couldn’t find them on the screen and she again responded back very rudely but I ignored it, so then I told her I wanted a 6 piece nugget with a small fry and a small sprite first, she instantly cleared the screen without asking me if I wanted anything else or before even letting me finish, I told her I wasn’t done and she got back on very snotty said what do you want and I asked the other person in my car what he wanted and told her one sec and she snapped back with I said what do you want and it forced me to the point where I drove away. I am always polite to people no matter where I go and what mood I’m in but I’ve never dealt with a person like this that forced me to leave and go somewhere else. I’ve never had any other problems before with my food or service before, but however this really upset me that people can be that rude when working in an establishment that serves people.
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December 2023 by Bobbie Smith
Everytime I come they are out of something: or say they are closed. I door dash occasionally and LOATHE having to pick up from this wendys for the immature, lazy and rude staff, lack of inventory keeping, service and genuine disgust for the 35-50 minute wait for fast food.
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December 2023 by Mandi H.
Short staff I know is the issue. I hope it gets better. The online orders is a little outrageous on the
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December 2023 by Shelly Guthrie
Very slow .. didn't have bacon on stock so I couldn't get the sandwich I wanted ...
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December 2023 by Brandon Carlisle
I just ordered a number 10 meal today around 12:20pm and proceeded to find it half eaten and cold.
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December 2023 by Buster_Brownie
The staff is very friendly and the food was delicious.
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December 2023 by Valerie Rimoldi
(11/26/23) My son placed the order online for in-store pick up. The doors were locked so we went to the drive thru. There were only 2 employees there so she couldn't have the lobby open. I felt the two of them did a fantastic job considering how short staffed they were. Our food was fresh, hot and served with a smile.
