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November 2023 by Samantha Jane
I know it can be hard to find a trustworthy business nowadays, especially with something as stressful as home buying. But look no further! This is THE best mortgage group! As a first time homebuyer, they walked us through the whole process. Anytime we had any questions they were so kind and explained everything to us. We were blown away with their kindness and knowledge. They took the time to educate us the whole way through. Instead of treating you like another customer, they treat you like family. We also refinanced our home with them, they made the process easy and stress free. Every interaction was so pleasant and their customer service is truly one of a kind!
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November 2023 by Ashley Kinn
We had an amazing experience with the Brian Smith Group! 10/10 recommend using them if you are considering buying a home. The process can seem overwhelming, but they were with us each step of the way. It was smooth and painless.
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November 2023 by Kila Elexus
The Brian smith group of union home mortgage made the process of buying a home SO easy! They always got back to me right away with any questions I had or anything else they needed to move the process along! If I ever buy another home I would go through them again. Their team was so helpful.
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November 2023 by Beverly Pheifer
Brian Smith group was great! They were with us throughout the entire process and answered all of our questions. Also, the staff continue to be in contact with us after our purchase was completed. We highly recommend them for your next purchase. Wonderful staff.
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November 2023 by Peter Kwasniak
Very helpful when we bought our house 2 years ago. Scott was very helpful in walking us through our options and even helped us find a way to consolidate some higher interest debt into the lower interest mortgage while staying within our budget. Would definitely recommend.
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November 2023 by Chase Sullivan
We had a good experience overall and the explanations we received were clear and communicated well. We had some minor confusion about taxes for our future home but even then this was acknowledged and adjusted quickly. Very reliable company!
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October 2023 by Tomi Johnson
I have used the Brian Smith group on a number of home sale financing both high and low end transactions. I've used him with more difficult transactions involving special financing terms, etc. he's always been a success story for me!
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October 2023 by Jay Krzeminski
They made the process smooth and painless for us to buy our first home. Any questions we had were answered immediately, and we always knew we could get ahold of someone throughout the process.
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October 2023 by Kevin West
You MUST give Brian Smith Group of Union Home Mortgage an opportunity to be your mortgage provider! At the end of 2022, my wife and I were searching for our second home to buy after selling our first home and moving to the Toledo area. We shopped three local mortgage providers and the service and attentiveness we received from Dianne, Scott, and Brian at Brian Smith Group was leagues above the other two providers and the ones from our first home purchase. I’ve honestly never in my life experienced the quality of customer service from any other company that I did with them. They were always in contact and keeping us informed along the way and I learned so much from them. When we finally got an offer accepted on a house, there wasn’t a doubt we were going with Brian Smith Group. The interest rate they offered was just a little higher than one of the other lenders and I gave them the opportunity to review the lower rate offer. They helped me understand why it was lower by comparing apples to apples and I was able to get that rate with them. Give them a chance, I bet you won’t be sorry that you did.
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October 2023 by Quinn Green
They helped us out tremendously! Scott Scavuzzo and Dianne Polley are amazing and answered all of my many questions. We couldn't of asked for a better experience. They made it so easy, with it being a huge step in our lives we greatly appreciate it.
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October 2023 by Brittany Keller
We have used Brian Smith Group of Union Home Mortgage for both of our home purchases in the last 8 years, despite living hours away from the company. Their customer service and willingness to work with their clients, even from afar, is top notch.
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October 2023 by Allison Welly
They were very helpful every step of the way and made the process easy to complete. The Brian Smith Group was wonderful with their updates on the progress and status of the loan.
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September 2023 by Bryan Smith
Our experience was excellent. They helped my wife and I walk thru every step of the buying process. I appreciate their continued support. I have called multiple times with questions about rates and the sellers' market. I will be using them again and recommend anyone looking for a mortgage company to use the Brian Smith Group of Union Home Mortgage Corp.
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September 2023 by Allie O
I can't speak highly enough of the Brian Smith group. My nerves were at an all time high when going through the process of buying my first home. They went above and beyond helping me, answering all my millions of questions on a constant basis, and keeping me in the loop every step of the way. I will go to them time and time again and recommend them to everyone.
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September 2023 by kevin wylie
Union Home Mortgage/Brian Smith Group took excellent care of us through the entire process of our first home purchase that occurred during the COVID pandemic. They are extremely easy to work with, kind, informative, and thorough. We would HIGHLY recommend them!