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November 2023 by Abraham
Been going to this finishline for a long time since I work in the mall and the staff is always friendly. The store is always clean and organized so it’s easy to find what I’m looking for. They always go above and beyond to help me find the perfect gift for the wife or kids. Special shout out to Jake from finishline for taking care of me and the whole family last week!
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November 2023 by Gucci Seoudy
The finishline staff is outstanding! They were very helpful with the shoes I was looking for based on athleticism and comfort. Jake took his time and helped me try on 6 pairs patiently until we found the perfect pair! If I could give a 10 star review I would! I really hope the Finishline company understands what an asset he is for their company; as I also employ people for my business. It was also amazing to see the other young men working alongside him work like a team together. This is my 6th pair in about 4-5 months!Jake, thank you!
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July 2023 by Colleen Maria
best store in the sandusky mall & jake is an amazing manager with great customer service
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March 2022 by Anastasia Smith
Last sat on the 19th we were there right before they closed and the kid that was working there was extremely rude. They didn’t have my wife’s size so we just wanted to hurry up and pay for the shirts we we’re getting. The girl that rang us out was really nice as we payed and wanted to get out because we didn’t know the mall closed at 6. However the kid came out after we purchased the shirts with an attitude and said “I found a pair” all my wife said was, “oh” then He proceeded to say, “wtf.” Then turned around, stomped to the back like a toddler, and slammed the door to the back open. I don’t know what the kids name was but he had dirty blond hair. They need to hire better employees with customer service experience.
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August 2021 by Keira Keoghan
I ordered a pair of shoes on the finish line website and when my shoes had arrived through delivery, there was only one shoe inside the box. Very disappointed.
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August 2021 by Donald Sebolt
Had what I was looking for and the staff was polite
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May 2021 by Toria Preston
Wish they had more options for women's shoes. Not many styles available for women. Large selection for men.
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April 2021 by AC Elevate beats
Awesome shoes. Very nice staff. If I ever need shoes, I will come here.
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March 2021 by Denyce Paule
everything was great until i got home after spending 600 dollars and realized one of my sons pair of shoes was missing a shoe
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July 2020 by BOBBI HANKINSON
Store doesn't open on time. Sat outside for 40 minutes with employees looking at us and wouldn't open the doors.
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Bought and received shoes for Christmas. Used the After pay program. The receipt I had with my shoes said that if I needed to exchange for a different size it would be quicker to go to the store. We went and were treated very rudely. The guy didn't even ask what we were needing. Just assumed that we were trying to scam and return the shoes....all he said was did you use Afterpay? We cant help you....I said wow we were told to come to the store for quicker exchange....he says ohhhh I dont think I have any other sizes in thos....NEVEReven looked at the shoe or box....Thumbs down to Sandusky Ohio FINISH LINE!!!
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October 2019 by Mary Shew
Great with kids to find shoes for school
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March 2019 by Melissa Drake
Terrible I paid cash for my purchase but they refused to give me cash back I even had my receipt
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December 2018 by 이한승
(Translated by Google) There are so many shoes of various kinds ... The price is not so cheap.
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November 2018 by Four Ultimas
You do better than the company competitors!