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March 2023 by Victoria Cole
Very helpful and friendly. Great customer service. Made me feel like a valued customer!
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February 2022 by Constance Adkins
Jordan was amazing. Super helpful and kind
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November 2021 by Heather Gerber
I went in the store to purchase a pair of Teva sandals. The manager there was extremely helpful without being pushy, the shoes were very high-quality and reasonably priced. Highly recommend if you’re looking for shoes and a laid-back atmosphere.
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November 2021 by Hailey L
I just love going to a store past the designated opening time and there being absolutely nobody present and the gate to the store still closed.
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August 2021 by Sarah Zaka
Has good shoes, always has my size and the store is kept up with
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July 2019 by Logan Ball
Super helpful & great employees
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June 2019 by Kelly Bell
Love the shoe selection!!
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November 2018 by Karianne Sowder
Never been here but roommates like it
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June 2018 by John Samko
This is a really nice shoe store.
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March 2018 by Meowy McMeowington
At the beginning of this month, I came in looking for Vivid Blue Converse in Size 8.5 and they didn't have any, but there was a guy working and he seemed eager to order some in that size but I told him it was okay and that I'd come back some other time. I just returned today (it's Thursday, March 29) and there were two ladies "working" (they were really just standing behind the counter the whole time). I asked one of them if they'd be able to order some a pair after all and it seemed like she just went to the website and told me what I already knew (that there were only 2 sizes) and she acted like she wasn't able to order any in, even though last time I was there, the guy said he could do that for me. Also when I told her what size I needed, she asked if I was sure about it, as if I don't know what size shoe I wear? I had to tell her a couple times until she finally got the point. I didn't get her name but she had really short, light brown hair that flipped out and up in the front, and a yellow shirt and skinny jeans. The other girl didn't talk at all but I'm pretty sure her name is Kristen. Neither one of them said "Have a nice day." nor apologized for the inconvenience as I left the store. Overall REALLY horrible customer service. I wish I could give 0/5 stars. ðŸ˜
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September 2017 by Ann S.
I have never been into a Journey store before for shoes. There was a nice selection of shoes. We went into another shoe store in the Sandusky Mall, and the quality wasn't as great. We were looking for an orange shoe in a wide. The young lady who assisted us was very helpful, fast, and very friendly.
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June 2015 by Marceline Miracle
Very nice store
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February 2014 by Cat UnicornYT
the 2nd time buying shoes here in 2yrs an both pairs of shoes have scuffs on them ugghhh