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November 2023 by Michael Price
I had the great experience of dealing with Ken Ganley Buick GMC of Sandusky for my 2020 GMC Terrain. The customer service was excellent, & even though I backed out of my initial deal for a Mercedes-Benz there (They had registered & temp tagged the vehicle for me & everything already). They were quick & courteous in getting me into a new vehicle at no cost to me for backing out of the Mercedes. If you have bad credit or little credit history, or a fixed income Ken Ganley is the place to go. You'd be surprised what you could end up leaving with. 5 stars. A great dealer experience.
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November 2023 by Donna Likes
I had the pleasure of working with Gary Grow, Steve Fialkowski, and Trey Gulau to trade in my old vehicle for a new one. It was the best experience I have ever had when purchasing a car! It was a quick and easy process. These men were top professional, very kind and caring. Highly recommend!! Also do not forget to grab yourself a cup of their expresso!
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October 2023 by Doug Losiewicz
From the time I strolled in the door at Ken Ganley Buick GMC in Sandusky until I drove away in my new RAM 1500 I was given nothing less than the red carpet treatment from one of the best salesmen I have ever had the pleasure of doing business with, Ricardo Trevino. He has been awarded countless salesman of the month awards and was salesman of the year in 2022. My experience buying my truck tells me he has salesman of the year for 2023 in the bag! Thank you Ricardo and to the rest of the Ken Ganley team for such a pleasurable experience!
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September 2023 by Ron Lapping Jr
Just wanted to say thanks to Ricardo and Trey for making the buying experience clear, concise and professional. Did a great job and the vehicle is awesome as well.
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September 2023 by Rich Fantozz
Great vehicle purchase experience. Gary was wonderful. No hassle and got a great deal.
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September 2023 by Lindsey
Mike is amazing!!! The managers in the sales dept. are wonderful as well as Trey in finance!! I bought an Acadia from him a couple years ago and recently helped my Mom get out of Ford and into GM with her Encore. This dealership treated us wonderful when the Ganley in Strongsville was doing her wrong. They are truly a pleasure to deal with. Mike is extremely responsive and helpful. He knows his vehicles and makes the process so easy. No more spending hours at the dealership. I know we are treated with honesty and care when we deal with Mike. That’s why I always will go through him. Don’t make the first mistake I did. I skipped his dealership for 2 previous cars last year due to stock. Always give him a call because he may be able to find a car even though their stock may not have what you want. Great guy!
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September 2023 by Timothy Eckert
Don my sales associate was awesome! He looked and found me my vehicle. I tried other dealerships and it made me feel like a mushroom never keeping me in the progress of things. Ganley is the best!
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September 2023 by Pamela Hall
I’m e pressed with the new employees I worked with purchasing my car. My 2 previous workers , Donnie W. & Heather M . We’re a great asset to Ken Ganley family. For that main reason I will remain supporting Ken Ganley dealership. I. 100% positive they will support my new car just like they support my old cars.
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September 2023 by Julie Ann Yeager
We live in Michigan and I found a 2021 GMC Terrain that was perfect to buy. Zach called me the same night after 7:30 pm to give me information on vehicle and set-up Saturday test drive. Saturday we arrived car was waiting and ready to be test-driven. The sales manager, Joe, gave me an excellent, fair price for my trade-in and they handled the payoff process too. Trey in Finance is was super nice and took extra time to explain additional coverages which helped make decisions easier. I loved the electronic paperwork also - it was 10 minutes or less and I was back in showroom to get my keys and head home with my family. Everyone was super friendly and they even allowed us to use their personal charger so my daughter could use her iPad on the way home. Thank you Ken Ganley team for the excellent experience!
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August 2023 by Brendan Zemke
Extremely satisfied with my Ganley experience. Drove 2 hours to purchase a truck and the sales team, especially Garbear, were extremely friendly and made the whole process stress free and easy. Highly recommend and worth the 2 hour drive!
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June 2023 by Juddmann
Thank you, Lupe! I appreciate you helping me out with the purchase. Thank you David for making the backordered parts a priority, anxious to see the truck all finished.Update 6/24/2023:Scheduled a full day of service a week in advance to install the 40" lightbar that was on backorder. After a full day of work, they managed to mount the light and run the wires, leaving exposed wires hanging and scratches all over the interior trim and exterior. The technician could not figure out why it wasnt working and was waiting for gm to respond. Ok, fine, new truck, issues happen. I left with the light bar not working, which is a 1k option, and also, the passenger DRL was now out as well. This truck was 2 weeks old with 500 miles on it. I have not heard from them since and its been 2 weeks. I called and left a message for Dave, the "manager," who seems to manage all areas of the dealership.... my call was never returned. I traded the truck in and picked up a full size 2023 sierra at4. No longer my problem or yours Dave. Highly upset and do not recommend any of the ken ganley dealers.
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June 2023 by Ken Lewis
The entire truck buying experience was seamless and pain free. My salesman Zach was great to deal with and we did everything via text and online because I live an hour and a half away. Zach even brought the new truck to me. I walked away feeling like I was treated fairly and that I got a great deal. I would recommend this dealership to anyone looking to be treated fairly. Ask for Zach as he was helpful and professional during the entire process. When it comes time to get the wife a car, they are first on the list to look at.
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June 2023 by Family Lopez
In and out really nice people.cassie really efficient and her manager i forgot he's name but good too make business with I close the deal the same day next day I went and pick up my new GMC Yukon nice and clean for sure I will be back for sure thanks
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June 2023 by Monica Gregory
Absolutely wonderful experience. Gary and Steve took wonderful care of me. They got me into a car that would be reliable for the next ten years at a price below what I was anticipating while checking off almost all of my wish list items. Requested to be in and out as quickly as possible and they delivered. I will definitely be a returning customer.
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June 2023 by Brian Talbert
I couldn't be happier with K. Ganley and everyone who helped me with, not my first, but second buying experience! Cassie is phenomenal at her position and a very wonderful person, to say the least who makes it as easy as easy can be throughout the entire process! Steve is above and beyond top notch and I couldn't be more pleased to work with someone like him! Trey was extremely helpful and informative for all questions and everything on his end of making sure everything available was offered without being pushy or dismissive if I didn't want a provided plan or package! My son still loves his RAM 1500 and I'm just starting to love my new RAM 2500! Thank you to all involved and I'm looking forward to coming back soon! Like 2 years soon!?
