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February 2024 by Tabatha Gutowski
Store Manager and other managers were very rude when inquiring about an item being retrieved from the back room that was in stock. There was two young gentleman who attempted to help- but ultimately got no where thanks to the management staff.
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February 2024 by Justin Theykno (Jnice_)
Always a great place to shop.. nice setting great employees. And there very helpful and always doing there job and working hard I would recommend going there just about everything you need there.
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February 2024 by Brenna Rounds
Help with anything was extremely limited. No one acted like the customers mattered.
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January 2024 by Yvonnjanai Frazier
There is anything you need or want here at Kroger Market Place.
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January 2024 by Jeff kisner
Staff a very rude and they shut the whole pharmacy down and everyone takes a lunch now every job I have ever known has had multiple lunch times for that reason this place has to be the laziest pharmacy I have ever been to and by far the most horrible attitude person the skinny kid in the black was anyway ye negative 20 if you don't mind waiting until whenever to get your prescription and talked down to then this is the place you will especially like the little skinny punk
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January 2024 by Jessica Fuego
This place has gone downhill and don't even get me started on the online pick up crew.
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January 2024 by Joshua Britner
This place is falling apart 45 minutes to check out, poor customer service
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January 2024 by Kelli Patchen
Ordered a pickup order at 6:30 AM to pick up at 5PM I received a voicemail at 4:55 PM informing me that my order would not be ready due to lack of staff. I called and was told it would be ready tomorrow! Told them to cancel it! Why did they wait till 5 mins before my order was due to call?? Absolutely ridiculous!!!
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December 2023 by Scott Tkach
The pharmacy is not except express script so I had too go to different pharmacy to get my prescription
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December 2023 by Stacey Shade
Our cashier, Sue, really helped us today. We had difficulty navigating the kroger app and she showed us exactly where to find our coupons and card info. Not too many people take that extra time to make things right. Thank you Sue!
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November 2023 by Kate
The absolute worst store along with Walmart in Sandusky. There are never enough staff. There are always staff standing around, which makes the lack of staff even more useless. Plus the parking lot is always a mess. I would rather drive to Bassetts than deal with the chaos at this store.
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October 2023 by Brook Slusher
Terrible customer service. A customer told the employee a customer walked off without paying. After the situation was handled with the customer who was suspected of shoplifting. The employee then starts yelling at the customer who informed them of the situation. The employee had the customer in tears.
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October 2023 by Levi Banker
How many prices are wrong each trip... How to catch them all while lines are behind you and only self checkout is open. Extra unnecessary trips and time to correct the "mistakes" because of service desk hours.
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September 2023 by Bryan McGookey
Sandusky Kroger, the store where it takes longer to checkout than it does to shop. On top of the long lines for checkout, the carts are in deplorable condition, and the parking lot is a mess. You would think with the price increases, they would invest back into the store a bit more. Really has gone downhill the past few years.
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September 2023 by J D
Parton me if I am wrong, but the employee I had a pleasure with today his name tag said cheese master, but I asked him and said was Eric. He went above and beyond what he needed to do today because he was in his own area, but I asked for a certain product and he wasn’t sure, but walked me thru to find it, class act dude! Thanks Eric cheese master!!!