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February 2024 by Meadow's here
employee “carter” is ?
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February 2024 by Brian Moore
Didn't have what I needed
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January 2024 by Sandra Wright
I needed help finding two types of faucet and connectors. Rich, who was covering the plumbing department while the man was at lunch, did a great job and was friendly and patient. Thank you.
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December 2023 by Alexa Rotheschild
Waited over an hour for employee to help with Appliance purchase, was told we had to wait for delivery 6 days. Had to take off work for delivery to sign. Delivery men show up with banged up fridge. They also turned it around on the gravel driveway and scratched it to hell. All of our food was in coolers.Call the store back. They say we don't have any options except to wait another 5 days for delivery. She also said no one had any of the fridges anywhere.Took it upon ourselves to get a new one at another lowes because they did have it. So now we have to drive 45 mins to another store, get the fridge, wait for them to return the money on the card because sandusky will not allow even exchanges between stores (Double the expense temporarily), plus gas and time, and a days wages. The avon store was super nice and had everything in stock. They even took the time to go over the warranty again and let us look over the fridge. 100% would not recommend the sandusky store.Pic below of how they spun the fridge unprotected over the gravel. At least use cardboard? Come on. I don't think I can trust lowes delivery now either.
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December 2023 by alexander voron
Large building with a large selection of various goods
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November 2023 by Gary Shoop
They have all their electric wire locked up . I've been a lifetime customer and I am switching to Menards . Don't like to be treated like a little kid . Ya gotta wait for someone to get the product out of their locked cages . Then they take it up to the cashier . Guess they have a thief problem . How anyone can steal something that big ?
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November 2023 by Amy Crouch
I had them install a storage shed and they did a wonderful job This thing is absolutely beautiful and I love it.
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October 2023 by Crystal Lewis
Was in there for over an hour and seen a bunch of employees none of them offered help. Then when I did press the help button for assistance on something an employee walked passed me looked at me as I was standing by the help button and continued to keep walking. Still standing there waiting, the help light quit going off so I pressed it again another employee was doing something stopped was he was doing come over greeted me and said he was sorry no one has helped me yet he didn't know why because he heard it. An employee from another department helped me but it took him 15 minutes to answer the light. Overall just an aggravating experience I rather go to menards
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October 2023 by Rebecca Dill
Hands down BEST Lowes we’ve ever been to! Super clean, well organized, and happy employees.Mr Don walked right up and offered to help find an item. Located everything we needed for the job.Cashier was super friendly and took extra time packing the drill bits so they wouldn’t pierce the bags.Couldn’t ask for a better experience. This manager needs a raise, these employees need recognition, and other Lowes could learn a thing or two from here!Wow! Just wonderful! Sure wish our Lowes back home was this put together!
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October 2023 by James Carte
There were a couple associates that were very helpful and helped me find what I was looking for and they found a better alternative. Keep up the nice work Lowes. Your people are awesome.
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September 2023 by Patricia Burt
Just had some paint made in the paint section of the store. Had a Million questions that Jon helped me with. So helpful wouldn't shop anywhere else.
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September 2023 by Katie Punchak
Mary in the window treatment department was very helpful. If you never put up pleated shades they can be difficult. It took us 8 hours to put up 8 shades.Two people gave us advice.Videos online did not help us.
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August 2023 by Jnice Theykno (Jnice_)
That they do have what u need it there more focused on people walking with back packs on them helping someone with there own needs cause. Then worrying about some that's not even stealing
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July 2023 by BREE BROWN
Clyde in cabinets at the Sandusky store was fantastic in his communication and assistance helping us get a replacement cabinet door when we experienced a small kitchen fire. We have been shopping at this Lowe’s since it opened and will continue. Great customer service!
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July 2023 by Monkey Bar
As usual with Lowe’s all over the country, ZERO help. After waiting for 30 minutes to talk to someone, they didn’t know a thing about the product I was looking for and proceeded to criticize their peers. So unprofessional. People here need big time training.
