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February 2024 by Sandra Ransom
As of recently, I have to change my original review! They are SO MUCH BETTER!!! Back to the way they were before! Maybe even better! FANTASTIC Service! AMAZING Food! They are finally heading in the right direction! If you haven’t tried them in a while, NOW is the time!My original review was: “This used to be the best pizza in town! NOT ANYMORE!!!! It is always wrong! NEVER on time! We ordered tonight for the very last time! They made one of the pizza’s we ordered and didn’t even bother to make the second one! Had to wait an extra hour to get it. Horrible service! Never again!”
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February 2024 by Greg Todd
This location offers very competitive pricing for schools, businesses and large events!
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January 2024 by Scott Wilkins
This establishment has really picked up recently! Great attitude from all the staff! You can tell the General Manager and the Assistant Manger take pride in the facility! Keep up the great work!
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December 2023 by kelsey smith
Night crew is the worse crew. I stopped ordering after I had a old tomato in my salad . But when family and friends order and ask what I want I always order a salad and the mess it up every single time . Of course I don't complain cause it's on my friend's tab . But at this point I can't they are not being careful . I've have stopped ordering from them and I will not be ordering at night
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December 2023 by Phelix Vanzant
This place has very poor service. Employees are very rude, food over cooked, doors locked, rude phone service.
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December 2023 by Joyce Rettig
We ordered Friday December 15th just before 830pm feom Marcos on Perkins Ave Sandusky Oh. Was told our total and to pull into the drive thru to pick up. My husband goes waits at the window for over 15 minutes while 5 individuals completely ignored him. Then 1 comes to the window and takes his name and says they dont have an order for him. He leaves and gies and buys from another local pizza shop. Today the 16th I call and speak to a manager who tells me with his phone number it doesnt show he called last night yet we have his call log where it shows he did. So thats fine. Lie for your worthless employees. I will make this a post and send it to corporate. Im sure since alot of ur business comes from Cedar point and local hotels all them costumers will love to know the type of business u are running there. Thank you.Joyce Rettig
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December 2023 by Kayleigh Pylant
we ordered delivery and we’re told it would be 20 minutes and would be delivered by 10:05pm. I got an email at 9:56pm stating it was in the oven, which was fine because it was Saturday and I know they were probably busy. All of the sudden I lost the tracking information so I called in about 20 minutes later stating they just were putting it in the oven. It didn’t even up arriving until 11:15pm. I love Marcos but the service is always horrible.
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December 2023 by Lizabeth Notestine
I ordered at store and came back in 25 like they said.The Pizza and sub were hot and delicious.I would recommend Thank
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December 2023 by Ren
Second time ordering from this Marcos and both times the cheese has been not so good. Missing in more spots than one. I even ordered extra cheese ?
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November 2023 by Mathias Sebom
Ok place.with decent pizza, place looks and feels dirty.
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November 2023 by Todd McPeek
We order from here quite a bit & food is always great, but I constantly have to ask for garlic sauce.Now last night customer service was HORRIBLE! I waited in the drive through for 15 minutes, I saw a worker walk by several times, never once looked. I backup & pull forward, hear bell dinging, guy must be deaf. I go in my pizza has been sitting there the whole time, as I could see from window of my car earlier. I asked him why no customer service for the window. He didn't hear the bell. He never looked. Pay for pizza, no garlic sauce again. I ask for them, & 2 extra as I had company. He tried charging me for all, but explained 2 come with. Paid $1.14 for 2 sauces, but couldn't believe he even charged me. Needless to say pizza was cold. I wouldn't let this guy be the front of my business. He's absolutely horrible & my God dress for work not the couch. Absolutely no reason for this, they weren't busy at all. I think this is one of the most ignorant people I've ever met. And they were out of chicken wings bone in.
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October 2023 by J&Js Momma
Great Service at this location! Everyone said it was very good. 1st time getting Marcos!
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October 2023 by Shawn M.
App says it's on the way for close to 40 minutes. Call the store. On hold for 7 minutes. Girl answers and says, "You only ordered 82 minutes ago and the driver left 18 minutes ago. Delivery times are 1.5-2 hrs. Pizza arrives about 10-15 minutes later and of course it is room temperature at best. The wife had to put it in the oven to reheat for the kids. When you order, they should let you know delivery times are that slow. If you call in, you shouldn't be put on hold twice and wait 7 minutes to talk to someone without any empathy or customer skills. The only thing wise than her attitude was the pizza. If you are in Sandusky, order from Eats n Treats or Pizza House. You'll have better food and experience.
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September 2023 by Jeremy Brake-Zacherl
Picked up from late night pick up window, first time at Marco's and would go back
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August 2023 by Christine
I order regularly from Marcos. They have the best pizzas in town, but tonight was an all together different situation. They gave a burned pizza with absolutely no pizza sauce on it. Who ever ordered a pizza with no pizza sauce? That's RIDICULOUS!They did not give me garlic dipping sauce. I called them and they hung up on me without saying a word. I called back and they never answer and I hung up after ,15 minutes and 2 seconds.