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November 2023 by Alex Solis
My buying experience, with Darien went extremely smooth, I was in and out in fifteen , I appreciate good customer service, will be back, if I need something else in the near future.
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November 2023 by Anecia Clapsaddle
My family and I had the best experience shopping at Mattess Firm in Sandusky. Darien was so knowledgeable, helpful, and humble. We went in with a lower budget in mind but Darien easily changed our minds and sold us on our new setup. He definitely deserves the gold star and that transfer to Hawaii he wants! Darien made the whole experience fun and easy. I can't wait for delivery!
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November 2023 by Keith Babcock
The employee at your store was helpful and courteous. I told him what I wanted and how much I wanted to spend and that’s what he showed me. He didn’t try to talk me into a more expensive mattress.
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October 2023 by Lucinda George-Bealer
The lady that handled my transaction was probably the best I have recently encountered. AlexisShe was extremely knowledgeable, patient, helpful and kind....like you really don't see much at all anymore. Very customer service oriented. You are lucky to have her
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October 2023 by Alyssa Lombardy
My boyfriend and I went to pick out a mattress for our first home, and Darien was amazing. He answered our questions and helped us pick out a mattress that was great for our needs and in our price range. Additionally he had two other couples come in while we were there and managed to help us all while being the only sales person. It was a grade A experience and we could not be more pleased!
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September 2023 by David Gamez
Excellent service by Darien. No push to sell or upsell. Explained the mattresses and why we should pick the one we did.
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September 2023 by Jessica Krick
Alexys was great and very helpful. My fiancé and I had looked around at the competition and Mattress firm had the best deals around !
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August 2023 by Kathy jo Kvittum
I called the store the night before I went in today 8/30/23 and talk to a young man named Darian. I was looking for a mattress for our new camper. He was very nice and very helpful. I told him I would definitely be in tomorrow. He said my name is Darian and we are open 10 to 8 and hope to see you tomorrow. When I got to the store he greeted me with the same niceness I experienced the on the phone. He was awesome! I bought two mattresses! Thank you Darian!!
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August 2023 by Russ Edwards
Darien was such a pleasure to work with and his knowledge was unparalleled. He walked us through each phase without pressure. Great job.
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August 2023 by Kathryn Wilkins
Alexys was not only very knowledgeable about her products but she is skilled at customer service. She is very friendly and is determined to fit the customer with a mattress/adjustable frame that suits the needs mentioned. We appreciated that Alexys did not try to oversell us. Her people skills are exceptional.
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August 2023 by Makenna Fisher
Alexys was great with us! We took forever to make a decision on which mattress to go with, but she was so helpful and patient with us. Looking forward to our pickup date!
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August 2023 by Alexandra Lara
Darrin and Alexis have helped us with several mattress purchases for our families over the years! They don’t feel like salespeople when you go to their showroom, they’re informative and you have an exact number of what each mattress would cost, delivered or not, down to the bed frames and pillows. My boyfriend says that mattresses are like cars, you want to buy them from the dealership.
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August 2023 by Bubba Grubb
Darien and Alexis were amazing great energy from them. They made sure that I understood my deal and had everything I needed for the best possible sleep
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July 2023 by Kathy Eldred
Alexys was very helpful, knowledgeable and patient with helping me find the right mattress for me. Damien (sp?), the manager, was right there at the door to help us in and even went to our car to help my husband with his wheelchair. We felt they listened to our specific needs, budget, and concerns and addressed them all. Looking forward to my mattress delivery this week!
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July 2023 by Diane Burr
Darrian was extremely helpful and quickly set up up with what we needed. He did a great job, and was also very personable.
