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January 2024 by Frank Sherry
I would give the Sandusky Menard a 0 of I could. Worst experience to date in all the years I have been shopping at this store. Tried to return a bunch of material. Lect over from a living room remolding job. Need less to say after loading everything up I was informed that I had to unload all material in the lumber yard and because I didn't have the right recite for some osbThe manager said that they would not return it. The got very rude. After I questioned him . Will never shop at any Menards again.
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January 2024 by RICHARD MILLER
Saved big bucks.
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January 2024 by Terrie Theibert
I was in Sandusky Menards and the cashier Jen was rude ad hell..Never seen her before there but she should not be allowed running register..She throws your change in your hand She ACTED like she's afraid she will touch your hand and her personality literally SUCKSWe shop at Menards all the time and never came across such a rude person like her
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December 2023 by Phil Langhals
Love Menards. So helpful and friendly. It is always a pleasure to see Sandy at the Sandusky Menards . She knows her stuff and cares
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December 2023 by Joseph D'Angelo
As a former worker at Menards I fell in love with the store. It's a crazy time during the Black Friday sales but you can definitely get some good deals, if you have never been to a Menards you'll have to go. They usually have a rebate plan to where you get 11% off of items in the form of a rebate returned to you off the total price. All you have to do is mail in the bottom of the receipt when this is taking place in the store and you will receive a Menards money check back where you can use it at Menards.
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October 2023 by Grace Jorgensen
Terrible customer service. Have called multiple times, no one will pick up to answer any directory. Ordered from here. Never received my order, it has been sent to the wrong address multiple times now.
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October 2023 by Terry Bailey
I ordered composite decking from there decking design station. Some of the order was special order and they shorted me a corner post and a 90 degree return kit for the hand rails. When I asked the Sandusky store about it they wanted me to pay to order another post and 90 degree return kit. EVEN THOUGH THEY SHORTED THE ORDER. DEALING WITH THE SANDUSKY STORE AFTER YOU'VE ALREADY PAID IS THE WORST.
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August 2023 by Lauren B
Came in to get a part for my broken toilet. The associate who helped me find the piece (I wish I had taken the time to get her name!) encouraged me to fix it and surprise my husband with my skills. She boosted my confidence and I fixed it myself! This store always has everything I need and it’s in a great location.
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June 2023 by Rocky Eskins
Send over 3000 for cabinets call hours ahead of time,to let them know I would be picking up around 3-4pm get there and get there at 355 and order still not pulled. I ordered the cabints the day before. So yes wasted time waiting for something that should of been done before I show up
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May 2023 by Chad Wilson
Awful experience trying to take delivery of a washer and dryer. They claim they attempted to deliver but we never received a call or voicemail. The GM, Chris, refused to refund our delivery fee of $129 ... for a delivery we never got! He did nothing to try and make it right.In the end, we went to Lowe's and got similar units and saved $400 over Mennards!
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May 2023 by Obey The Word Ministry
Most of the workers are friendly I’ve been in this store a minimum of twice a week for the past year. Your experience can depend on who your dealing with at the store. But overall a great store great selection of a verity of different products ranging from food to phone chargers. Still call it my favorite store
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April 2023 by Anthony
I find it more easy to find what’s your looking for compared to other large big box retailers!
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March 2023 by Meredith Cotterill
Absolutely the worst line of products ever. I bought a criterion washing machine and it tore my clothes up, when I called the company they said Send us all the information with pictures and we did. Two months now and we haven't been given any reimbursement and the criterion company has done nothing but transfer us to multiple different people within the company hoping that we will just give up. This criterion company is the WORST ! Buyer beware on this companies products. I ended up buying a new whirlpool American made product and it's wonderful. So for anyone buying the China made criterion junk buyer beware , RUN !!!!
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February 2023 by Tj M
I'm a buisness owner and get all my materials there. Really awesome customer service. I appreciate that alot. Can't say that for Lowe's or home Depot
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February 2023 by Stacy Lowery
Wonderful experience with Phil in countertops! He helped us greatly by letting us know about precut counters. So grateful for him.
