Petco is a full-service pet store offering food, supplies, and care for many types of animals. Reviews note that the employees are often attentive, helpful, nice, and friendly, providing great service by assisting customers with product selection. The store allows pets inside, which is appreciated. It offers a broad range of products and services, though it is not a discount store. Some customers express that prices are high and note frustration with having to pay for bags, especially on large purchases. Despite this, positive experiences with the helpful staff lead customers to plan on returning, with one reviewer stating they will make it their home store.
Manager was awesome helping us pick all the things we need to buy our 2 guini pigs!
May 2024
The management team in the Sandusky, Ohio Petco never ceases to amaze me with their friendliness and helpfulness. The fish tank section the fish tank section is absolutely astonishing in its cleanliness and stock!
May 2024
Nice store. Drives me a little crazy you have to pay for bags. They are not a discount store, so bags should be free, we normally remeber our bags. But when i spend over 80 dollars in food. Should not have to pay for bags. Maybe think of a small pet trest to give to the customer when they remember bags. A positive instead... read full comment