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February 2024 by Amanda Johnson
Nice stuff & good prices! I'm glad I stopped in!
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January 2024 by Diayja Lindsey
They don’t buy clothes from black people and if they do you won’t get over $20
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January 2024 by Makayla Patchen
Every time I’ve gone here, the employees and management have been super rude. They need to hire people with better customer service skills. Such a shame.
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August 2023 by Madison Yontz
Sometimes you find really nice stuff, but if you're anything above a large, don't expect a whole new closet here. Maybe one or two items. It's definitely not a bigger, friendly store. Lots of stained and pilled clothing. Can't complain too much since it's secondhand, but when they don't take your new items with tags, it's kind of odd. ?♀️
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August 2023 by Elizabeth Long
Employees are always incredibly rude, condescending, and gossip about the clothes customers bring in to sell after they leave the store. This location has always has catty, rotten women working there. They're adults, but you would think you're at a middle school with the mean girls. Management needs to clean house & hire some people who know how to properly conduct themselves with customers & treat others with done respect or decency.
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July 2023 by DiAnna Danner
This place has great employees and just the right amount of clothes to choose from.
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July 2023 by Shanna F
Pay decent. Easy to work with, simple process.
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June 2023 by Brittany
My experience wasn’t too great. Stopped in early to sell & was told it would be about 20 mins. Looked around the store and waited for 45 mins- no one else really in the store and finally asked how much longer and my stuff was ready? Not sure why no one told me? Thought that was pretty rude especially because the two girls were just sitting on their phones- thought maybe they were doing something related to the sale process but guessing not. Def won’t be back as most of the items in there were rough. I agree with others who said girls weren’t friendly and either was the “manager” who I heard say she would text the girls their schedules lol- very unwelcoming.
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June 2023 by Mal Mertic
I got there at 7:30 and the doors were locked and they looked at me and waved. It really hurt my feelings and I didn’t realize customer service wasn’t valued at this day and age.
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April 2023 by Meghan Booth
Really love the style here but rude staff and girls who give complete attitude! Clothes mentor in Sandusky has friendly, positive and welcoming girls working.. go there.It’s 2023, why is mean girl energy still a thing??? Really disappointing .
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March 2023 by K Millhouse
Nope. Just put a sign on the door saying you’re not taking anything. They go through absolutely nothing. On the chance that you get a girl on a good day she “goes through” it 190 mph and turns it all away. I guess it’s just to say she went through it. It’s so frustrating. One girl took something out of my daughters basket and put it in a spot where she was keeping things for herself. Wouldn’t that be stealing?? Hmmmm
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January 2023 by ry
they literally have the bitchest attitudes i’ve ever experienced and they all need to be fired. they are so rude and snobby $20 for $200 shoes???? the employees are jokes #boycott2023
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January 2023 by Maryah Thompson
Super disorganized and WAY too cramped. There were totes of items labeled (for example) "Athletic Leggings XS-XL" but shirts, sweaters dresses, etc. we're thrown in the same tote and only with the sizes XS-S. Dressing rooms were filthy and not cleaned out. Some of the retail workers were friendly and helpful, others seemed annoyed when you would ask for assistance or a room.
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October 2022 by leah wikel
Love this store but I asked to put my phone number in for my daughter and she never asked for my number again. Not sure 100 percent of the conversation but it almost seemed like the girls were short, not smiling, not hospitable unless you approached them. Pretty sure some people felt judged and looked uncomfortable approaching them.
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October 2022 by Kaitlynn Pollock
The girls at this location are not friendly AT ALL. I’m new to the area and my Plato’s closet in my previous area does things differently when dropping off clothes. So when I brought my things in and the girls were just sitting there on their phones and chatting amongst eachother and just looking at me like I’m d*** because I didn’t know you fill out a form. I won’t be returning by any means. You should invest in nicer employees.