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January 2024 by T
Arrived at 11:30 for oil change, 2 hours later I’m still waiting. Disappointed. Not sure why they call it Quick lane.
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November 2023 by Michael O'Toole
With an appointment, the work was done quickly. Staff was friendly and professional. Good coffee.
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July 2023 by Melody In
Jay (Jedidiah Crum) saved the day! We were planning to find another service center to fix the flashing check engine light after being told that the service center was fully scheduled for the next two weeks. Jay at the quick lane heard about the story and asked us to wait for a few minutes. He talked with the service managers and got the vehicle serviced at the quick lane side. The spark plug for cylinder 5 was replaced, the oil was changed, and the tires were rotated. We are 12 hours away from home (Kansas City) for a conference here in Sandusky. The vehicle was shaking like crazy and AC was off during the last few hours of driving. We know that we couldn’t drive home with vehicle conditions like this. Jay understood the concerns and went way beyond to help us out. He says that he would take care of anyone walking into his door. People like Jay make happy and grateful customers. We 100% recommend quick lane at Mathews Ford/Lincoln.
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July 2023 by Ted Vartorella
Quick and easy. Very polite staff.
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May 2023 by Jetonne Skelton
They are fast and decent prices! Very friendly
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April 2023 by brenda switzer
Great service! In and out in no time! They also check all systems.
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October 2022 by Stephanie Lee
The gentleman at the front desk was very kind and helpful. Great job also to the guys who worked on my vehicle.
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October 2022 by L L
Got all 3 cars’ oil changes done! We always go here for oil changes. They are very good.
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September 2022 by Mike Smith
Please update your hours on Google. Now open at 8:00 AM M-F.
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February 2022 by Christopher Joseph
Amazing staff
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September 2021 by Jody Segee
Really nice people
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February 2021 by Kenn Petersen
It is wonderful service but it takes a little patients as they get busy.
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November 2020 by Paige Marie
Nice staff. The waiting room was great and offered closed off work stations. I utilized one while waiting so I could get some work done. Will be back if I am in the area and need and oil change!
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June 2020 by Richard Johnston
GREAT Service.
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February 2020 by Liz Woodyard
Honest service
