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November 2023 by Anthony Knott
Jen is just about the friendliest sales agent I ever seen. She was in there by herself and owning every task she set out to do. When we called to ask about vehicles and pricing estimates she was polite and straight forward. When we arrived she remembered we called and greeted us warmly and we talked about the down payment requirement and what I could do vs what she could do. She went out of her way to help us reach a good agreement for the vehicle I was interested in. We went for a test drive and noticed the engine light was on. We were concerned when we got to an AutoZone to discover the OEM port wasn't working. We were seeing red flags but decided to see if they tried to sweep us under the rug or seek to rectify the issue and find a way to make sure it wasn't something worse. They were completely transparent about the vehicle history, when it was checked, where, by whom, and even offered to let me take the vehicle STRAIGHT TO THE SHOP where a very nice seasoned mechanic named Scott showed us how to get the OEM to work without the fuse that was inoperable and when he found two codes he wasn't expecting he immediately diagnosed the issue and ordered the replacement part for immediate delivery. Kudos for the skill, for the patience and for helping me, a layman, to understand what the codes were saying! When we returned to the office we did paperwork, went to get the insurance established came back for a little more paperwork and then drove my new car home! This was my first time purchasing my own vehicle with my own well earned money and I couldn't ever have asked for a better experience. And when it's time to trade in or upgrade. You sure as hell better believe that Jen and the other staff of Reece Auto is the FIRST place I'm going. For those who are interested, I got an '05 GMC Envoy SLE trim with the 4WD 4.2l V6 engine! I named it Lucy! Thanks Reece Auto Sales!
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November 2023 by Curve Krysis
I recently had an amazing experience at Reece Auto Shop. From the moment I stepped in, the staff was incredibly nice, friendly, and professional. They went above and beyond to make sure I found the perfect car within my budget.The service was remarkably fast, and I appreciated how efficiently they handled the entire process. Not only did they make it convenient for me, but they also ensured that everything was done with utmost care and attention to detail.What truly impressed me was the fair pricing. The used car shop offered competitive prices without compromising on the quality of the vehicles. I felt confident in their transparency and honesty throughout the negotiation and purchase.Overall, I can confidently say that Reece Auto Shop exceeded my expectations. The combination of their exceptional customer service, professionalism, and reasonable prices made this a truly outstanding experience. I highly recommend them to anyone in search of a reliable used car.
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November 2023 by Adam Welser
Had a great experience here. Got my first vehicle. Still working great after a month now Can't thank this place enough. Highly recommend this place in Sandusky Ohio
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November 2023 by John Stidham
Was referred here by a friend and he hyped the place up, explaining he’s bought 3 cars from here and didn’t have any issues with staff or the vehicles. I went in to browse and 20 minutes later had decided on a vehicle that I was more than happy with. Jennifer was very kind, thorough and made the entire process extremely easy. 5/5 easily!
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September 2023 by Lacey Benson
I loved it there and I love my new car thanks so much
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September 2023 by Kathy Watson
My mom has bought 3 cars from this business..Jody has been beyond great to her and always made right if there were any issues.That is exactly why my mom has continued going there each car lasted her almost 7yrs. Her 3rd purchase was just earlier this year and she loves the vehicle and her payments are affordable They make you feel like family when you go in there even if just to make a payment there is no other buy here pay here lot my mom or I trust because The owner and workers truly care and they aren't out to beat you or get over on you like a lot of others will try to do. Jenny is amazing always so sweet and easy and fun to talk to. Keep up the great work guys you got customers in us for Life!!!
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September 2023 by Larry Eckert
I've looked at many cars here. I drive about 30k a year. Jenny has always been amazing and searching for the right car/mileage. I get feedback from her consistently when new vehicles arrive that match my needs. Totally recommend Reece.. Stand up company and AMAZING SERVICE
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September 2023 by Caitlin Willinger
I purchased my first car from Reece auto sales. It was a great, reliable car and the service here was fantastic. The workers here are very friendly!
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September 2023 by Cole Cotter
I had a truly horrendous experience at this buy here pay here car lot. They prey on vulnerable people and have zero moral or ethical standards. My car was a disaster from day one, unable to even drive properly. Despite making payments on time, I ended up trading it in. The car had a blown head gasket and the suspension was a mess. I even have video recording of their mechanic lying to me about the car's condition. Not only that but how you were a terrible boss and your parents should have never gave you the business. But he made sure to save you the most money by screwing over hard working people. Save yourself the trouble and avoid this place at all costs. Don't trust them with your hard-earned money. Jodi, I know you love to combat negative reviews however, nothing you offered to do for me was in my best interest, it was always so YOU could win. I paid on time, every month with a broken car I couldn’t drive. I can’t wait to see your comment so I can come see you in person.
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September 2023 by Gya Aguaristi
Dear Reece Auto Dealership Team, and Owner!I wanted to take a moment to share my overwhelmingly positive experience at your dealership. As a customer searching for a new vehicle, I had the pleasure of visiting Reece Auto Dealership, and I must say that the level of service I received exceeded my expectations in every way.From the moment I stepped foot on your premises, I was greeted warmly by your friendly and knowledgeable staff. Their genuine enthusiasm and dedication to helping me find the perfect car were truly remarkable. Despite my initial indecisiveness, they patiently guided me through the various options available, providing valuable insights and answering all my questions with expertise and professionalism.The dealership itself was immaculately maintained, reflecting a commitment to excellence and attention to detail. The wide selection of vehicles offered spoke to the diverse needs and preferences of customers, ensuring that everyone could find a suitable option. I appreciated the organized layout of the showroom, making it easy to navigate and explore the different models.One aspect that truly stood out during my visit was the transparency and honesty displayed by the Owner. He was upfront about pricing, financing options, and any additional fees, ensuring that there were no surprises down the road. This level of integrity instilled a sense of trust, which is crucial when making such an important purchase.The sales/owner assigned to me demonstrated exceptional patience and personalized attention. He took the time to understand my requirements, preferences, and budget, tailoring their recommendations accordingly. Their expertise and guidance were invaluable, ultimately leading me to find the ideal car that checked all my boxes.The purchasing process itself was smooth and efficient, thanks to the dealership's well-organized. The paperwork was handled promptly, and any necessary documentation was provided with clarity and accuracy. It was evident that your team understands the value of their customers' time, making every effort to streamline the process and ensure a hassle-free experience.Additionally, I would be remiss if I didn't mention the outstanding after-sales service I have received from Reece Auto Dealership. From routine maintenance to addressing minor concerns, your service department has consistently delivered top-notch support. The service technicians are skilled and meticulous, taking great care of my vehicle and promptly addressing any issues that arise.Overall, my experience at Reece Auto Dealership has been nothing short of exceptional. The professionalism, friendliness, and dedication exhibited by your entire team have left a lasting impression. I truly appreciate the commitment to customer satisfaction that permeates every aspect of your dealership.I will highly recommend your dealership to my family, friends, and colleagues who are in search of a reliable and customer-centric automotive experience.Thank you once again for your outstanding service.Sincerely,Gya Aguaristi
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July 2023 by Megan Sanders
My experience with Reece has been fantastic! Jen was incredibly helpful and I drove off in a great, new-to-me Jeep that I absolutely love. Communication was clear and timely. I will definitely be back for any future purchases.
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July 2023 by Charles Allen Poore
THEY WANT $2000 DOWN PAYMENT....YEA RIGHT LOL
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July 2023 by CHRISTINE DORSEY
Jody and Jennifer was very nice and easy to talk too. Really knew there stuff any questions I had they answered them they made it smooth. I had some bumps in the road to go through to get this car but Jody very nice of keeping me calm. I will send all my friends and family to Reece Auto Sales. Thank you
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June 2023 by Tasha Hicks
Great salesman! I was undecided on a vehicle and he allowed me to take the truck home overnight and gave me time to make a decision. No pressure at all.... I'll buy again!
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May 2023 by Robert Ribnicky
Very exceptional and professional and the best deal I ever had !!!
