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August 2023 by Zoey L.
I was visiting Sandusky and I thought to take my family to Sam's club for there good food. I was walking down a aisle and I accidentally broke a bottle in the store. this woman named Desiree saw me she looked at me and laughed that was a serious matter to me because someone could of got hurt I thought Sam's club protect people and not laugh but I will not be visiting ever again my membership been canceled and won't be returning. I never had the terrible costumer service in my life.
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February 2023 by Gregory Moody
Sams Pharmacy = Always happy to help you and when they say your prescription will be available. It is, with minimal wait time, if any!
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July 2022 by Cheryl Roe
only 1 line open for them to scan your items
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May 2022 by Tina T.
This is your typical big box store with tons of bargains! I recommend downloading their app to catch their latest specials! They have a beautiful meat dept with lower than grocery store prices on meat , chicken, seafood! The produce dept has really fresh seasonal fruit at pretty good prices ! I love to do birthday and Christmas shopping here to save as much money as possible but still get the latest items everyone lives! Come join the club today and start saving money!
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May 2022 by Karen Adelman
Only one register open for cash every time I go there. Will not be renewing my membership. Never easy to check out.
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February 2022 by Beth Ann King
Absolutely love sams club. Especially doing the scan and go. Can go get what I need and get out quickly. Only drawback is being stopped by various salespeople while trying to shop.
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January 2022 by Margo B.
I visited family in Sandusky and went shopping at sams club with them, since we don't have one near us back home. I could not believe how under staffed the store was and one of the ladies there ( Kim ) was folding clothes hacking up a lung and was so rude when we asked for help. I was appalled definitely would watch out for her
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July 2020 by Jason F.
Beware if you're leaving the store and are met by a lady named Kim who is checking your carts. She's very rude! My disabled uncle was attempting to hold his receipt for her to scan and she barked at him that he wasn't holding it properly and that it was causing her wrist to hurt! It's shameful how she treated him. He was quite embarrassed because she was so loud about it. It's very sad that a disabled person is treated with such disrespect in a business like that. Kim, you're a disgrace to Sam's Club and to customer service in general.
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June 2019 by Terri Marks
Better deals than Wal-Mart! Love their grass fed beef, avocados, and fresh produce. $45 for a 1 year membership is very inexpensive for the savings that you get here.
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March 2019 by Brooke Ashton Fleener
I have purchased the Hughes Double Reclining Sofa twice from this Sam's Club, which when assembled at home was broken. Both times we assembled the couch and both times, each side did not recline fully and would grind when reclined. There is also a major gap between the arm and the back of the couch that is much larger than it should be. I am extremely disappointed in the handling of merchandise by this Sam's Club, as they have given me not one, but two broken couches at full
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March 2019 by Melissa Hodgkinson
Just renewed my membership. I couldn’t help but notice all the free sample people (except an older gentleman who told us how to cook a perfect steak) looked super depressed like they hated their lives. Not the way to get me to buy their products. Also they were salty when I asked where an item was.
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October 2018 by Shirley Lease
What a nice place to get anything you would want very nice place to shop
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June 2018 by Jim Frank
Wait in line to check out then wait in line again to leave. Can't print an ID card so buying gas is a pain, guess Sam's Club thinks it's OK to waste customers time.
