The Exchange is a popular spot for those seeking a variety of music, consoles, and games, evoking fond childhood memories for many. Customers appreciate the friendly staff who are often described as nice and cool. Newcomers to the area find it a great place for physical media, and many highly recommend it for gaming needs. While the selection is praised, some customers feel that prices are on the high side and trading in items can be a challenge. Despite this, many continue to visit regularly, enjoying the nostalgic atmosphere and discovering favorite music like Nine Inch Nails.
