-
December 2023 by Jackie G
There's a new manager who is absolutely amazing at knowing what to do to help with the customer! I took my granddaughter to get help with fraud on her account and she immediately took us to her office to get everything taken care of! She was VERY professional and friendly. She was very knowledgeable and made sure we had everything done before leaving the bank.
-
September 2023 by Stephanie R.
The ladies here are all rock stars! They are always friendly and helpful! True MVPs!!!!
-
December 2022 by Cee Vee
I will never, ever go back to US Bank again. This past Spring, fraud was committed on my account. I was told to call Tech Support and nothing was done. I was told to contact the bank instead. Tech support is LAZY!!. Moreover, fraud was committed on another account that I DID NOT have access too. The bank teller stated that the account was in my name because I gave permission to have it in my name!! I NEVER, EVER did this. I lost most of my checking, and all of my savings. I JUST made a deposit for over $300 in my savings and that too was taken. No one listened, and my money was never recovered because my fraud case was denied to make me look like a liar, and I left this bank. I'm at a Credit Union now and much more happier. If you decide to use this bank, be careful and get credit protection, like Lifelock to keep your accounts safe because the bank will not!
-
September 2022 by Christopher Battell
They made me feel about 2 feet small. Horrible communication and kept me from funds they could have granted me access to. Lazy and rude. What they didn't know was that I had such a low balance because of dropping $10 g's on a family attorney to fight for my daughter and $5 on a 28k new buick and switching Union shops the week before opening an account. Shame on you US Bank Perkins. I'll take my 100 grand a year self to another bank as soon as the $400 for joining hits my account.
-
July 2020 by Roberta Olds
Been to the drive-through in Sandusky numerous times every time it’s at least 15 to 20 minutes wait with four cars in front of me.If you guys don’t have enough help please hire some more our time is important as yours is.
-
February 2020 by Heather Eckert
Awesome place to do business.
-
July 2019 by Joshua Lewis
for the most part this place is great, but there is this old dried up teller who is absolutely miserable and refuses to cash a check and give a money order, her customer service is appalling and i despise her existence please fire her or burn her at the stake. thank you.
-
June 2017 by Hailey Sharp
Awful. Absolutely terrible company. I used a paycard I have through a job at an ATM that was attatched to this branch, and the ATM said that it was an invalid transaction, did not print a receipt, and did not give me my money, but still charged my card the $70.00 that I attempted to withdraw. These people told me that the ATM did not have record of this transaction. Do not use this bank.
-
January 2017 by Krystal Williams
They where very racist and rude
