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February 2024 by Dru Marcucci
Best Jewlry store ever! The staff is very pleasant & store manager Joe is the best! Over the last 3 years I will say they have consistently exceeded my expectations & go above and beyond when it comes to taking care of their customer's 10/10.
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May 2023 by Konnor Ciullo
Great jewelry store! I have now bought 3 items from this store and have never had an issue. Cari came to help me immediately and has helped me all 3 times, she has been positive and so helpful every single time. Joe was also helpful and very knowledgeable about the jewelry. 10/10 recommend this place for any of your jewelry needs.
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May 2023 by michelle Laslea
Joseph and Cari provided excellent customer service, Joe went above and beyond to find the diamond rings I wanted. To purchase to complete my wedding band. He successfully ordered them from other locations and suggested every opportunity Zales has for customers to purchase that special diamond. I can’t wait to receive my phone call to pick up my new diamond rings! Cari you will be a great asset to Zales thank you for listening , your quick approach and introducing me to my choices so appreciated!
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May 2023 by Mario Boehme
Hi, thank you for the great and courteous advice. A great store with a fantastic selection, very fair prices and very friendly staff. My special thanks to Cari who has advised me super. Always friendly and a smile on the lips. Thank you until next time.
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May 2023 by John Chime
Cari Pisano always has a positive and energetic presence. She brightens the room and has a strong but approachable demeanor. Love her business sense and openness to out of the box thinking.
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May 2023 by Nicki Chavarria
Cari was very kind and helpful. She checked my ring for me and cleaned it. It came back to me with a brilliant shine!
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May 2023 by Jessica Barylski
Wonderful costume service. Cari was very knowledgeable and helpful. We had a positive experience and will definitely be back.
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May 2023 by joshua c
The whole team is very friendly, Joe helped me pick out the engagement ring. He took his time and went over the different types of rings, cuts, and Dimonds.
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May 2023 by Nichole Lockhart
The staff here is always amazing.. and the manager Joe is awesome!!
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December 2022 by Patrick Cullen
Highly recommend!
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August 2022 by Karin Lucas Rogers
My husband recently passed away. Last year I purchased him a beautiful Citizen watch from the Sandusky location. Upon his passingI wanted to send his son a reminder of his dad (the watch) to Pensacola Florida. I went into the store to purchase a box since the old one was long gone. Not only did they clean it up but they treated me with kid gloves, offering words of encouragement and condolences. This was by far one of the best customer service experiences I have ever had. Thank you for the kind service today and helping me through such a difficult time. You guys are awesome…especially your watch expert ??
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November 2021 by Elizabeth Halm
Very nice experience. Everyone was nice and easy to work with.
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October 2021 by Alexandra M
Got my beautiful ring yesterday and the associate was so sweet and helpful I wish I got her name but her associate number was 13562443 I will be coming back for any jewelry needs that’s for sure!
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October 2021 by Pam P
The employees, especially Joe gave me very honest advice about a necklace set I took in, telling me what to do and how to go forward. They were far better than others. Their honesty was terrific.
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April 2021 by Ashlee Downing
Beth and Nikki were absolutely amazing they helped my fiancé and I find the perfect ring for the both of us and made us feel amazing it was a blast talking with them both and feeling at ease and safe with our purchase!!!!!! I will absolutely go back to them anytime I need jewelry
