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April 2024 by Nate Broere
CAUTION! A simple four tire swap was a complete debacle.*Said it would take 1-1.5 hours. It took over 5 hours.*Broke the tire pressure sensor and told me to bring it to a dealership to repair.*Scraped up all the rims.*Came to pick me up. Kept starting the engine when the engine shuts off (fuel saving feauture).
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May 2023 by gage justice
TERRIBLE TERRIBLE TERRIBLE Contacted them to get a engine put in my truck. The entire process was fine calling them getting my truck towed having the engine shipped there and swapped out but then came time to pay. I called talked to Bill he said the price which seemed fair considering a small issue I get to money count it, count it then count it again to make sure well turns out I heard wrong He said $2,022, and I accidentally gave them $2,222 my fault yes but when they counted the money in front of me I didn't think anything of it because I knew what I had. Instead of giving me my $200 or asking if it might possibly be a tip. They kept it and didn't say a word. It wasn't until I got home and was looking over the receipt did I notice my mistake. I called and all the sudden they notice my mistake as well. I did get my money back but they should've brought it to my attention that I overpaid. On top of that I pop the hood find a funnel setting where my oil cap should be and my oil cap just laying there next to my battery.....
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August 2022 by Jerry carley
My family has been going to this buisness for years. I would trust them to work on my vechicle or tow my car anywhere.Service: Car towing
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July 2022 by Tara L.
Took car to get thermostat replaced. Was told it would only take a few hours. It was days then after picking the car up it began to overheat. Had the car towed back. It was there for days and we were told they don't know whats wrong with it. Took car to another shop to find out Shadyside towing put the thermostat on wrong and overcharged us. I tried talking on the phone regarding the issue. The owners son Brandon was extremely rude, cussed me out, called me names, and told me to come fight him. I am a female. I then personally went to the shop to obtain a receipt. The owner Bill refused to provide me with one, was extremely rude, called me a bitch and then pulled a gun out of his desk. I then informed him I was recording all this on video. He the grabbed me and pushed me out of the shop. A police report has been filed with the video. Please do not take your car here for your own safety!!!!!!
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March 2022 by Dave Haberman
My car was fixed at Shadyside Tow and Repair. Great service and results. Up front on costs and downtime. Always friendly. I highly recommend this place for any repairs.
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July 2021 by Dean Barath
Bill showed up fast and was very knowledgeable about hooking up our truck and towing it safely to our destination!
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April 2021 by Kody Thibodeaux
Great place. Bill is super nice.
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February 2020 by Faith B
0 stars if i could! Shadyside towing was horrible and i will never call them for towing service ever again. The guy Bill showed up 20 minutes late, and before he even got out of the truck he says oh no noone can get that out of here, he was there maybe 20 minutes, saying "i cant" for every way i told him he could get my car attached to his normal sized tow truck, then says i have other calls and charged me $40 for his 20 minutes of time.... I got my friend with his full size truck and full size car trailer, and we towed it just fine...... Read More
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February 2020 by Faith Renee
the towing guy bill showed up 25 minutes late, then had an i cant rushed attitude and then charged me 40$ for 20 minutes of his time and did not do the job.... ridiculous and will never recommend shadyside towing
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June 2019 by J L
Bill is awesome and fair on price, shows up when he says he will.
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May 2019 by George Jackson
Been taking my cars here for years and he always gets my car done in a timely fashion and at a great price.
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April 2019 by Christine Bosley
I had a problem w my transmission n I took my car to them n they help me .they not only help me , they fixed my car n very reasonable , didn't over priced me either. they treated me w respect n didn't take advantage of me either because I'm a woman.His staff is very friendly , knowlegeable . I would recommend Shadyside Towing And Repair to anyone. Thank you Bill n your staff I greatly appreciate your help n respect.
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March 2019 by Luke Steed
Do not use these guys dishonest and dirty ......
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March 2019 by Allison Coronado
Very dishonest people
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January 2019 by Will Steed
Update: Got my truck back, it wouldn’t go over 45mph and it died less than 1 mile from the shop. The engine is now being rebuilt by another shop... Worst service I have ever had! My truck has been in there for 9 weeks and still isn’t fixed only problem was a blown head gasket. When I told him he was responsible for any damage done the the truck while it was there his reply was “I’m not scared of you, I deal with people like you all the time.” I reported him to the better bus