-
December 2023 by Cousin Squad
The tellers at this branch have no clue what they are doing. They can process a basic withdrawal and deposit, but cannot explain any rules to it. They will turn you away before actually explaining the procedure to you because they don’t know it. The tellers are very rude. They won’t allow you to ask a manager and will laugh in your face.
-
December 2023 by Michelle Vazquez
The customer service at this branch is horrible!! The tellers do not know the procedures and cannot explain the rules and regulations to properly process a transactions. They have nasty attitudes and will laugh, make comments and disrespect you in front of other customers. Stay away from this bank.
-
November 2023 by Joseph Swartz
There was a short wait for one of the two tellers. The tellers are friendly.
-
September 2022 by Kristopher Mathews
The white last was really short and rude
-
August 2021 by Deja-Verenda Baker
Terrible location . Every bank teller was rude and the black heavyset woman told me that she couldn’t help me open an account until next week. No one was in the bank and it didn’t close for another 40 minutes.
-
July 2021 by Kate Fike
Amazing customer service! My teller is usually Christine. She goes the extra mile every time I’m at this branch. The entire staff is extremely friendly and patient. I’m happy this is my neighborhood Huntington!
-
April 2021 by Syreeta Rice
I only been to this Bank 3 times and everytime I go in there they so the machine is down to make a cash advance. It's all Idiot people in there so thats the 1st problem the second problem is them tellers not wanting to do transactions that take more than a couple minutes. Ill stick to the Huntington in Garfield Hts. I'm never in there more than 15 minutes. No matter what.
-
January 2021 by Jason Otey
Long lines long wait
-
May 2020 by T. Renee
Tellers were very nice at this location. I visited the drive-thru on my way home from work. There was a line at the drive-thru and some of the other customers were giving them hard time even though they were doing the best they could. The tellers were great but some of the other customers, not so much. One genius behind me kept blowing their horn because apparently they wanted me to hit the back of another car in front of me so they could get in line. After that experience, I was grateful to get such pleasant service. Thank you!
-
March 2020 by Leona Boswell
Stopped on my way home. Waited 10 minutes before the teller acknowledged me, she then sent a slip out after I sent my I. D. I then filled it out and then sent back and waited another 10 minutes. A different teller completed the transaction and apologized for the teller. I will not be going there again. Would not hurt my feelings if they closed.
-
April 2018 by The Inspiration Ruum
Not so nice teller. First visit and maybe my last I did not feel valued.
-
August 2017 by Simply Oshun
I would give it 5 stars if it was easy to get to the drive way. There was always on young lady that always seemed happy, or at least like she was trained to give good customer service. It's clean, but I don't go in any more. Using the drive thru is easy once you get out of the god forsaken line that can get pretty ridiculous and cause confusion and altercations.. otherwise ..love hunting bank itself for having free checking , the ability to take pics of checks, upgraded atms and few other things that made banking here really great
-
May 2017 by Kimberly Harris
Great customer service
-
May 2017 by INDIGENOUS kareem
Very good service
-
July 2016 by Geoff Dimick
I like this bank, service is good, can be busy, fees are fair. 3 stars because the bank machine is very unreliable and has been for some time. Strange.
