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April 2024 by Action Toy Comics
This is the worst Wendy's like ever. I usually avoid going there for anything, but this Saturday afternoon, I went just hoping things had changed. Unfortunately, the drive-thru was the same long wait, so luckily no cars were behind me, otherwise, I'd be trapped in the drive-thru lane. I backed out to park. 1st time inside this Wendy's and it had filthy floors with trash. After placing my high-priced order (which I could get cheaper at McDonald's) with the not so cordial cashier, she handed me a cup for my beverage, I'm looking for the soda dispenser and see an unclean type of soda in a box gadget. I made my beverage selection, placed cup under spout, pressed the button and the soda sprayed all over the place, even on me. This just added to my frustration. So, in a nutshell if you want good fast service, a clean and friendly atmosphere, this spot is definitely NOT IT!
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April 2024 by Cheryl Hancock
The food was terrible, cold and waited for a long time and the food was awful
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April 2024 by Tia Edmondson
Best Wendy's in Cleveland fast and friendly
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April 2024 by Adam Byler
Food was prepared very fast
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April 2024 by Jonathan Adler
Everytime I try to use this drive-thru it takes forever if I don't give up after waiting 20 minutes first. There is nothing fast about this fast food restaurant
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April 2024 by Paul
Don't come here if you're in a hurry. I'm writing this as I'm stuck in the drive thru. Pre ordered on the app to save time ?. 20 minutes and I just made it to the order window. Another 10 to pick up window. And they got the order wrong.
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March 2024 by vincent white
A very good restaurant for fast
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March 2024 by Joe McCune
Inconsistent. Went two days in a row. The first day, food was fast, hot, and delicious. Day two took forever, and the food was cold. The drink machine is a hot mess, half of the selctions empty and the machine hasn't been cleaned since I don't know when! Newer location, poor management.
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February 2024 by Trent Chiang
Had to pick up by drive thru and they got my order completely wrong. Ordered three burgers and received one. Unprofessional staff. They have the correct receipt on the bag but the content was completely different. Very poor service.
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February 2024 by Matthew Delphia
Food was good and staff was
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February 2024 by Gary Hunter
My brother loves
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February 2024 by David kinter
Since when did they start charging you 4.30$ for a large frosty and it's only 12oz ....and the kid rang me up laughed when I asked if it was a large,?
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January 2024 by Robert Deems
Food was hot and fresh, came out pretty quickly. The staff was kind of terse but fine- they didn't include a frosty I ordered but quickly got me a bigger one when I pointed it out. I'll definitely be back!
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January 2024 by Malcolm king
The lady working the drive had an attitude problem and argued with me about my name and how I didn't order something that I did order and it was on my receipt. These workers are stressed. They also don't let people in the dining area in the afternoon.
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January 2024 by Samiel Sanders
Don’t bother coming to this location I ordered ahead on the app through the carry out option to pick up inside however the inside dining was locked up so I had to go through the drive thru (why have the carry out option available if you can’t go inside) and told them I had a carry out mobile order after waiting and gave them the name and they said they didn’t have it keep in mind I placed a mobile order for the shaker location and they told me to check if this was the right location I asked them if the address 3516 shaker road is correct and the full name again until finally they said they had it and to pull forward again I don’t expect much from fast food but this was a pretty poor experience since I had to wait in the drive through while my food sat cold and they couldn’t bother to check if the order I clearly said was sitting there and gave me zero napkins. Management do better.
