-
March 2023 by Galit A.
For the second time this year, I have had a pharmacy staff worker hang up on me. This last time, it was while asking for assistance for transfer of a prescription for a medication they no longer carried. I urge everyone to not use this pharmacy, despite there being one pharmacist there who seems to be good.
-
October 2022 by Mike M.
This pharmacy is terrible, shuts down all the time during normal working hours. You cannot rely on this place! I finally had to move my prescriptions to Xpress script. Try anywhere else!
-
July 2022 by Angela M.
I have patronized the Walgreens at Van Aken for about 20 years, or since they opened at Van Aken and Warrensville. The service has seriously declined during this time. The past 2 times I have gone there the lines were long (8 or 9 people in 2 lines with only 1 cashier) and their stock of personal care items is always out. Tonight, 7/21 at 7:50 I went in to pick up some photos. I pushed the button and a few minutes later a woman said i will be right with you. She proceeded to go to the regular cashier line and wait on people there with another cashier. Then she waited on every person that came after me. After that she walkded to the back of the store. 15 minutes later, she came back and very nastily asked me what I want. I told her photos for (my last name). Then she said what is your last name? I told her again. She practically threw the photos at me. Then instead of checking me out, she told me I had to go to the regular cashier line which I have never had to do for photos only. This store has seriously declined and no, you can't blame covid. The Walgreens at Warrensville and Cedar is well stocked, the employees are polite and service is swift.
-
July 2022 by Beth A.
If I could give a negative star I would. The pharmacy customer service is the worst. When picking up my prescription I gave them my new insurance card and they said it wasn't valid. I paid full price for my script and had my insurance company call to sort out. Still wait I g got reimbursement. Next time I visited to pick up script through drive thru waited 30 minutes before anyone would come to the window with 6 cars behind me. Going to switch to Rite Aid!
-
September 2020 by Paul H.
Recently transferred all our prescriptions to Walgreens- VAD and have been really impressed with the attentiveness, responsiveness, and professionalism. The drive through is efficient and accurate. The store is clean and efficient. If they say an Rx is ready--it's ready!! App works great and they answer their phone. First rate!
-
August 2020 by Rachel G.
It's a Walgreens. Their pharmacy is top notch, however. I drive over here from Cleveland Hts., because it's that good. Venettra and the rest of her crew keep things operating so smoothly and we've never had unreasonable waits in the line. Their drive thru pharmacy line is also a great convenience, especially with Covid. Check out the new group of murals going up! A+
-
August 2020 by R G.
It's a Walgreens. Their pharmacy is top notch, however. I drive over here from Cleveland Hts., because it's that good. Venettra and the rest of her crew keep things operating so smoothly and we've never had unreasonable waits in the line. Their drive thru pharmacy line is also a great convenience, especially with Covid. Check out the new group of murals going up! A+
-
February 2019 by Tricia S.
Wow. Best experience I have had a pharmacy. The knowledge and convenience were much appreciated. It was so fast they told me an hour and it was a lot shorter time. Very happy.
