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February 2024 by Harley Dude
Bad all around.....from customer service till you get home and realize on a weekly basis something isn't ok......from ice cream to cottage cheese.....they don't give a shot there
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February 2024 by Michael Weiler
We were shopping at the Kroger near VOA… but they’re so terrible so we switched back to this Kroger. Please fix the American flag so it’s displayed properly. This Kroger team seems to be trying… keep it up… still plenty of room for improvement.
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February 2024 by Joyce Carroll
I love Sharonville Kroger. There are 2 closer Krogers, but I prefer this one.
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February 2024 by Frednando Bothwell
Haven't been to this one. A newer Kroger but no the market place type.(rt 42) Nice Kroger, clean and well stocked.
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February 2024 by krishna V
During my recent visits to Kroger, I've observed that some customers are not properly scanning their items during checkout, leading to potential inaccuracies and inefficiencies in the process. This issue not only affects the store's revenue but also impacts the overall customer experience.To address this concern, I recommend implementing a more proactive approach to ensuring that all items are properly scanned before customers leave the checkout area. This could involve increasing staff presence at checkout lanes to provide assistance and monitor transactions. Staff members can offer friendly reminders to customers to scan all items and verify that the scanned items match those in the cart.By taking proactive measures to improve checkout efficiency and accuracy, Kroger can enhance customer satisfaction, minimize revenue loss, and foster a more positive shopping experience for everyone.
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December 2023 by samer alsaadi
Every time we visit, same issue happens. You reach the checkout and the price is different than what is mentioned on the shelf. This is not because we don’t have the Kroger card or coupon, this happens even if we have both!! When we void the item, we inform the assisting agent the issue, but they don’t care, they just void it and that’s it.
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December 2023 by Pam DeWitt
Small store, not as quite as many products that larger stores carry.Staff ALWAYS helpful & friendly.
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December 2023 by Michelle D.
I stopped in here this past weekend after shopping in the area with my daughter. It's not my normal Kroger but it was getting late and I was nearby, so I stopped in for a few things. This store is need of an update! And a good cleaning! The layout is weird, the lighting is bad and it looks grungy. Their deli is small and lacking considerably. The meat department was nearly empty. Maybe because it was a Sunday early evening but still - hardly any meat in the cases and what was there looked unappetizing. The one employee we encountered was nice, though she looked stressed working the self-scan checkouts without help.
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December 2023 by Richard Haynes
Worst Kroger on the planet. Long lines for self checkout with half of them closed. Only shop there when I have to. I live within walking distance but drive to Harpers Point Kroger or Meijer to avoid this train wreck.
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November 2023 by bob mason
I just moved to Sharonville. Been shopping at Mulberry (Milford) most of my 65 years. They were always helpful and friendly. Today I asked an employee if they have Kroger dinner rolls. She said ask them, I don't work in the bakery. Asked bakery, she said on the shelf. DUH! Finally said I'll show you, crankilly , they're not part of the bakery! Then I went to get fried chicken. After a long wait a man waited on me, told him I want 8 piece deal. Women that wouldn't wait on me comes from back and says" Isn't there some out there on the shelf?" She stomps out and points. Your employees should be trained to realize there may be new shoppers! I will not be going back to this store, and given your employee's attitude I doubt if anyone cares. Too bad no stars isn't a rating
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November 2023 by Mathew Hanson
Food was great, service was amazing, our waitress Alexis was the best, will definitely go back over and over
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October 2023 by Kian Mollette
I was so excited that I moved within walking distance of my favorite grocery store to be routinely disappointed and forced to change or completely abandon recipes and plans for dinner that night because lack of stock or sometimes just not wanting to enter the store because the checkout line will be 15 people long with children that are openly commenting on people’s appearances with total disregard for others. Just close this down and use it as on online shipping center. After this I will be driving to any other Kroger close to me and others feel the same. Can’t tell you how many times people in line have started conversation with me in line saying the same exact things I just did.
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September 2023 by C.D. itiswhatitis
Store completely packed full of customers, and only two lanes open. The stores customer service is deplorable.
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September 2023 by veronica louis
Very friendly staff! The store was clean including the entrance but the bathroom was a mess!
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August 2023 by Helkarson J.
Baaaaaad baaaad survice, you guys should check who you put in the front to be cashiers bc i just left the store and the cashier working tonight is an old man with bad attitude lucky this was the only store near by open if not I would've walk out of there! Y'all don't even deserve one star rating!